I'm not sure whether this should be in this forum or the Customer Support forum, but I'm having trouble downloading my purchased PDFs. When I click on the link in My Downloads I get the customary "Personalizing... Click link again in 10 seconds to download". I wait well over 10 seconds and click the link again, but instead of my download starting I get the same "Personalizing..." message again and again. I've tried different browsers, and the result is the same on all of them.
Same here.
Me too.
Yup, stayed up for the ACG, and the "You got yer Sci-Fi in my Fantasy" goodness that was also released today.
Same problem. Really kinda pissed off about it. Been waiting a month for Advanced Class Guide, stayed up late to get it the second it was available, and now the download won't work. Really sucks.
Yeah, I was looking forward to getting my hands on the ACG as well, but now I guess we will have to wait until they have fixed the download object.
And now it's fixed!
This isn't entirely unexpected. I think that it is probable that there is an issue with how many PDFs the system is having to personalize right this moment especially with a larger PDF like the Advanced Class Guide.
It has been a while since the last PDF surge but I think that you might see it working normally soon even without any human intervention on the side of Paizo. I believe it should be working better within the next hour or two. I recommend coming back to it then hopefully after this initial rush has died off a bit (and before any other rushes begin tomorrow).
And the downloads have now begun! Thank the Maker!
Same issue here.
