michaelane |
Moving this to its own thread. My Order # is 3229525, but I think this is an issue that is affecting multiple subscribers.
It sounds like there might be a problem with the delivery of PDFs for subscriptions that will be picked up at Gen Con although this post from yesterday is the only one I've been able to find on the topic.
Sara Marie wrote:
I am working on getting the Gen Con pick up subscriber's the PDFs that they need. We need to run one more test which I will be doing tomorrow when I get in.
I know you are all extremely busy, and I hugely appreciate everything you are doing, but would hugely appreciate it if you could provide an update on the situation. No problem if there is a problem. Just a pre-weekend update would be greatly welcomed.
Sara Marie Customer Service Dire Care Bear Manager |