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Greetings customer service,
I'm not sure this is the best place to post it, so feel free to move it if you like.
As you can probably tell, I'm a PACG subscriber and I was curious if I was to preorder some other items, such as the class decks, if that would get included into the cost of one shipping to possibly get free shipping for having over $100 in one order. Basically, I'm just looking for ways to maximize my money.
Thank you very much in advance,
If you pre-order items, and add them to your Sidecart to ship with a future subscription shipment, they will get bundled together in one order.
Depending on how much you order, this could potentially bump it up over the $100 amount, which would make the order eligible for the First Ten Shipping Discount (where we cover the first $10 in shipping).
To add items to your sidecart, take the following steps:
From the shopping cart, hit the "Proceed to Checkout" button
This should bring you to a section with different numbered buttons that you can click on.
Click on "Step 2 - Shipping"
Click the button that says "Change Shipping Details"
This should should bring you to a page the will display all available shipping options and methods for the order at the time is it being placed, one of which should be the "Sidecart It" option, if you have an active subscription.
That said, the system has been having some trouble with certain pre-order items, so if you have any trouble submitting the order, please let us know, and we can try to submit it from our side.
Thanks!
Sharaya
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Thank you very much Sharaya, you truly are the Ray of Funshine!
If it's not too much of a bother, I just submitted my order and the number is 3186053. It looks like everything was posted correctly, but I just wanted to make sure it looked good on your side. I'd rather try and solve any possible problems now instead of later when its too late.
Thanks once again!
Thank you very much Sharaya, you truly are the Ray of Funshine!
If it's not too much of a bother, I just submitted my order and the number is 3186053. It looks like everything was posted correctly, but I just wanted to make sure it looked good on your side. I'd rather try and solve any possible problems now instead of later when its too late.
Thanks once again!
Thanks! You are very welcome, and I'm glad to help!
It looks like the PDF part of the order went through successfully.
Question: were you wanting the other items to ship as soon as they became available, as their own order, or did you want those submitted to the sidecart to ship with your August subscription shipment?
I preordered the Technology Guide and People of the Stars, but didn't think to have it ship with my AP subscription. Is there a way to change an existing preorder to add it to my sidecart and ship with my subscription?
There sure is! I have moved these to your sidecart to ship with your August subscription shipment.
If we can help with anything else, please let us know.
Thanks!
Sharaya
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Thank you very much Sharaya, you truly are the Ray of Funshine!
If it's not too much of a bother, I just submitted my order and the number is 3186053. It looks like everything was posted correctly, but I just wanted to make sure it looked good on your side. I'd rather try and solve any possible problems now instead of later when its too late.
Thanks once again!
Thanks! You are very welcome, and I'm glad to help!
It looks like the PDF part of the order went through successfully.
Question: were you wanting the other items to ship as soon as they became available, as their own order, or did you want those submitted to the sidecart to ship with your August subscription shipment?
Correct, the PDF went through just fine, and I was looking just to get all the items shipped at once, so I think the term you're using is to post them as a sidecart. I'm pretty sure that all the items have about the same release date, so why not get them shipped at once. I can be patient. :-)
Thank you once again Sharaya.
Correct, the PDF went through just fine, and I was looking just to get all the items shipped at once, so I think the term you're using is to post them as a sidecart. I'm pretty sure that all the items have about the same release date, so why not get them shipped at once. I can be patient. :-)
Thank you once again Sharaya.
In that case, I have moved these items to your sidecart to ship with the August subscription shipment, as it appears that they were submitted as an individual order, rather than a Sidecart order.
If we can help with anything else, please let us know.
Thanks!
Sharaya
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I had the preordered Technology Guide and People of the Stars, had them moved to my sidecart thinking that they would ship with Iron Gods part 1. The timing was a little off, so I had them ship now. It says that the order is finalized for shipping and can't be changed. Should the downloads be in My Downloads?
I can't say for sure, but from your post you ordered the books. You are only an AP subscriber. You only get PDFs of books that you are getting because you are a subscriber to that particular line. The AP subscription only gets you the PDFs for the APs, not the others.
But then I could be reading the situation wrong and am completely misinterpreting the words.
-- david