Order #3187711 : Could it be shipped without the backordered item?


Customer Service


Looks like there's now another item backordered holding up my shipment, could this backordered item be separated from it so the rest of the order can go out?:

Pathfinder Adventure Path #55: The Wormwood Mutiny (Skull & Shackles 1 of 6) (PFRPG) Print Edition

Originally had placed the order on June 20th, but on last Saturday someone at Paizo sidecarted the Carrion Crown #1 module that was backordered and holding everything up so everything else could be shipped out.

Now it looks like the same thing has happened again to the same order with the Skull & Shackles being backordered ^^;

Thanks.

Customer Service Ray of Funshine

Thanks for bringing this to our attention. The system wasn't supposed to move the backordered items out of the sidecart, if they were still on backorder. I've moved the backorders back to your sidecart, and you should soon get an email confirming the updated order information.

The warehouse expected to start shipping subscription orders tomorrow, and will likely be shipping through the 25th. You can keep an eye on updates here:
http://paizo.com/threads/rzs2r8sq?July-New-Release-Shipping-Thread

If you have any other questions, please let us know.

Thanks!
Sharaya

Community / Forums / Archive / Paizo / Customer Service / Order #3187711 : Could it be shipped without the backordered item? All Messageboards
Recent threads in Customer Service