Can't log into my account.

Customer Service

Scarab Sages

Oh most awesome customer service, it seems that I can no longer access my account. I am in no hurry, but I would appreciate you looking into it. Another issue is, that my subscription page no longer shows the pending subscription.
Thank you, oh most awesome customer service!

Customer Service Representative

It looks like the website is having some technical issues displaying our account information at this time. Hopefully this issue will be resolved soon.

Your pending subscription order is probably not showing right now because we have not quite finished the March subscriptions authorization run yet.

Since you can't access your My Account page right now, if you need help with anything or need to make any changes to your account or orders, please let us know, and we'll work on things from our end of the system.

If you have any other questions or concerns, please let me know.


Scarab Sages

Thank you for looking into it, oh most awesome customer service, right now I don't intend to change anything, thank you very much.

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