july problem

[PathfinderFan64]

I noticed that my july subscriptions have been combined with my august subscriptions. What is going on with this?

[Enlight_Bystand]

PathfinderFan64 wrote:

I noticed that my july subscriptions have been combined with my august subscriptions. What is going on with this?

It takes a couple of days to send all the authorisations out. Sometimes if you check during this process there's a display error that feeds down the present subscription to the next month.

[Dragon78]

Well that explains a lot.

[PathfinderFan64]

There is something wrong. There has not been any charges on friday on my bank account. I looked at my account here and there are no pending orders and everything from the july order was moved to august. This is not just a display problem.

[Papa-DRB]

Not saying that you do not have another issue, but look HERE, especially Justin's post. Anyway, customer service is out for the weekend.

-- david

[Sara Marie]

Looks like a chunk of people got missed the first go around. I'm rerunning the process for subscription generation for the people who were missed. You should get the confirmation email by the end of the day today.

thanks
sara marie