July order problem

[Soluzar]

Per the July Subscription post the authorization for the July subs went out yesterday. I still have not received mine yet. I understand if there is a slight one day delay as there is a lot going on there. However looking at My Subscriptions it is showing in the sidecart that all of my items for July AND August are lumped into a single shipment. I'm thinking it's likely an error. I'd like to get this cleared up as I really don't want to wait 30 days for the items from this month.

Thank you.

[Justin Riddler]

This is a common display error that can occur while we are in the midst of authorizations. It can take us up to 48 hours to go through all of the subscriptions. If your subscription has not been generated by Sunday nite, let us know.

~Justin Riddler
Customer Service

[Soluzar]

I'll keep an eye out. Thank you!

[Eru the One]

Didn't know that either, thanks!

[Soluzar]

I just checked, there has not been any change in status.

[Eru the One]

Same here :(. Guess I'll send an email as well...

[Nightdrifter]

I have this as well. Emailed customer service.

[Joseph Wilson]

This is also my current situation. I'm sure the fine folks at Paizo will iron it out. :-)

[Kajehase's Sockpuppet]

Same snafu here, it seems.

[Sara Marie]

Looks like the process that spawns subscription orders skipped over a swath of subscriptions. I've got it going again and people with missing orders should see the email come through by the end of today. Please let us know (by starting an individual thread or emailing [e-mail]) if you do not see your order get created tonight.

thanks
sara marie

[Soluzar]

Initial notification received. Thanks for looking into this.

[Kajehase's Sockpuppet]

Worked itself out here as well. Thanks for fixing things.