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I am a Pathfinder Battles Subscriber and I just added a second case of Shattered Star to my next months order along with the Gargantuan Blue Dragon, should I cancel that order and resubscribe in order to get the dragon at the discount?
ORDER # 2471314
• Pathfinder Battles: Shattered Star Standard Booster Case
WizKids/NECA
(moved to sidecart) 1 @ $511.68 $ 399.99
• Pathfinder Battles: Shattered Star Gargantuan Blue Dragon
WizKids/NECA
(moved to sidecart) 1 @ $39.99 $ 33.99
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RPG Superstar 2015 Top 32
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When you put items into your sidecart, the discounts do not apply until we get ready to ship your order, since until then your order is not submitted.
A few days before we ship your subscription ships, you will receive an email containing a finalized list of what items are shipping. This is us finalizing your order and you will see the discounts apply then.
~Justin Riddler
Customer Service
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When you put items into your sidecart, the discounts do not apply until we get ready to ship your order, since until then your order is not submitted.
A few days before we ship your subscription ships, you will receive an email containing a finalized list of what items are shipping. This is us finalizing your order and you will see the discounts apply then.
~Justin Riddler
Customer Service
OK, I just got the info that this order expecting to ship soon and it has the 1 x Pathfinder Battles: Shattered Star Gargantuan Blue Dragon @ 33.99 = $33.99
(Moved from order 2471314). Shouldn't I get the dragon at the 75% discounted price?Do I need to cancel my subscription and then start a new one to get the dragon at the discounted price?
Paizo Customer Service Algorithm
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With Pathfinder Battles subscriptions you should be able to toggle how many cases and premiums you would like to receive through your subscription at the bottom of your My Subscriptions page. Since the Shattered Star miniatures are still an available subscription item I have marked your currently pending Battles case & dragon as subscription items and changed their prices to reflect this. You should be able to review the updated status of your Order History page and confirm that they have subscription prices. Let us know if we can assist you with anything else. Thanks!
- Erik K
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With Pathfinder Battles subscriptions you should be able to toggle how many cases and premiums you would like to receive through your subscription at the bottom of your My Subscriptions page. Since the Shattered Star miniatures are still an available subscription item I have marked your currently pending Battles case & dragon as subscription items and changed their prices to reflect this. You should be able to review the updated status of your Order History page and confirm that they have subscription prices. Let us know if we can assist you with anything else. Thanks!
- Erik K
That page doesn't list prices. I also received a second email of the shipment and it lists the same prices. I guess I will wait and see when it says it is shipping.
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Paizo Customer Service Algorithm
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You'll need to click on the orders number on the Order History page and it should bring up a more detailed listing of the shipment including the prices. Sorry I didn't specify that with my previous post.
I have also sent an updated confirmation email that should accurately reflect the updated prices. Have a good weekend!