Order number 2410407


Customer Service


This order is listed as "pending".
On 2/7 I received an email saying it would ship in a week or so.
On 2/11 I added items to it.
Now, on 2/21, it is still pending. Is something wrong with the order or is there an item holding it back from shipping? A few of the items are gifts and I am hoping to receive the order in time. Please let me know whats happening. Thank you.

Lantern Lodge Customer Service Manager

It looks like with a bunch the items you added there were 4-11 business day estimates before we can ship. Currently we are on business day seven of the 4-11 business days. However, looking at the items it looks doubtful we will be able to get Set of 7 Dice: Marble—Ivory/Black in by the end of the estimate. If you would like, I can move that item into the sidecart to hopefully ship with March and the rest of the order will go out as soon as possible. Let me know!

thanks
sara marie


Sara Marie wrote:

It looks like with a bunch the items you added there were 4-11 business day estimates before we can ship. Currently we are on business day seven of the 4-11 business days. However, looking at the items it looks doubtful we will be able to get Set of 7 Dice: Marble—Ivory/Black in by the end of the estimate. If you would like, I can move that item into the sidecart to hopefully ship with March and the rest of the order will go out as soon as possible. Let me know!

thanks
sara marie

Yes - please move the "unlikely to arrive soon" item to the sidecart. It can wait until my next AP chapter shipment.

Thank you,
Chris

Lantern Lodge Customer Service Manager

It has been moved to the sidecart and we will get the rest of the order out as soon as possible.

thanks
sara marie

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