The next two subscription shipments

[Baroth]

Hi there (I guess again: Cosmo?),

I have just seen that the Rise of the Runelords Anniversary Edition will be shipped with my July shipment. Furthermore, I have realized that you will have to use the USPS Priority Mail for my August shipment. As I do not really need the Rise of the Runelords Anniversary Edition right now, would it be possible to send it with the August shipment? This should probably lower the shipping cost in July quite a bit while not really raising it by a big margin in August.

Thanks for your help in advance.

Best regards,
Sebastian

PS: If need be, you can ship the Folio with the August shipment as well as this is a product I really do not need.

[Cosmo]

As this is not a regular subscription item, this is a surprisingly non-trivial request. I have it taken care of, but requires a bit from you.

In order to not hold up all of your subscription stuff for July, I have moved your RotR hardcover into an order by itself (Order #2115764). In order to make sure that this order does not ship by itself, I have suspended it until further notice. Unfortunately, I can't make it automatically go back into your sidecart, so you'll need to let us know when you're ready to have it unsuspended and put back into your sidecart to go out with the next shipment.

Thanks,
cos

[Baroth]

Thanks for the quick reply and for the solution for my problem. I can already tell you that you can unsuspend it as soon as the July shipment is shipped. Shall I just create a post in this thread at that time?

Sorry for the work that it created, I am surprised by the non-triviality of my request. :-)

Again, thanks for the great customer service (and for one of the best part of a blog entry I have read here on Paizo).

Best regards,
Sebastian

[Cosmo]

Baroth wrote:

Shall I just create a post in this thread at that time?

That would be perfect.

Spoiler:

Baroth wrote:

Again, thanks for the great customer service (and for one of the best part of a blog entry I have read here on Paizo).

Best regards,
Sebastian

Aww... shucks... ya makin' me blush! :)

Thanks,
cos

[Baroth]

Will do. That is the perfect solution for me.

Spoiler:

Credit to whom credit is due.

Thanks again,
Seb

[Baroth]

Hi there,

as the order in question has shipped, you may release the "Rise of the Runelords Anniversary Edition". Thus, it should be shipped with all the other hardcover stuff in August (and perhaps with the new KQ).

Thanks again,
Seb

[Cosmo]

Your hardcover is now happily residing in your sidecart, where it will go out with the next scheduled subscription shipment.

Thanks,
cos

[Baroth]

Thanks a lot. The quality of your customer service still manages to amaze me. It is really great. :-)

Best wishes,
Sebastian