Order 1748617


Customer Service

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I wanted to touch base with you and ask about my order 1748617 it has not arrived yet and it stated that it was shipped out July 29th. What can I do?


Gruumash . wrote:
I wanted to touch base with you and ask about my order 1748617 it has not arrived yet and it stated that it was shipped out July 29th. What can I do?

Your order had an estimated delivery time of 4-8 business days. The 8th business day will be tomorrow. Your order may just need a bit more time.

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Will do thank you for your response.

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Okay I just got my shippement of 1753086 which was sent after 1748617.

This is disconcerting, what recourse do I have and how long do I wait until taking those steps?.


Gruumash . wrote:

Okay I just got my shippement of 1753086 which was sent after 1748617.

This is disconcerting, what recourse do I have and how long do I wait until taking those steps?.

This sometimes happens, some packages just move more swiftly through the system than others. 1748617, is a running a tad late, however the post office is very good about getting packages to people on time however, they do occasionally become delayed. We have found that most delayed packages show at their destinations within the first week after the estimated delivery date if they have been delayed.

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Megan A wrote:
Gruumash . wrote:

Okay I just got my shippement of 1753086 which was sent after 1748617.

This is disconcerting, what recourse do I have and how long do I wait until taking those steps?.

This sometimes happens, some packages just move more swiftly through the system than others. 1748617, is a running a tad late, however the post office is very good about getting packages to people on time however, they do occasionally become delayed. We have found that most delayed packages show at their destinations within the first week after the estimated delivery date if they have been delayed.

So I should not be concerned until next week sometime? At which time what can be done if it still has not arrived?


Gruumash . wrote:
Megan A wrote:
Gruumash . wrote:

Okay I just got my shippement of 1753086 which was sent after 1748617.

This is disconcerting, what recourse do I have and how long do I wait until taking those steps?.

This sometimes happens, some packages just move more swiftly through the system than others. 1748617, is a running a tad late, however the post office is very good about getting packages to people on time however, they do occasionally become delayed. We have found that most delayed packages show at their destinations within the first week after the estimated delivery date if they have been delayed.
So I should not be concerned until next week sometime? At which time what can be done if it still has not arrived?

Give it a couple of weeks, if it's not there by then contact us and we will discuss replacement options.

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Megan A wrote:
Gruumash . wrote:
Megan A wrote:
Gruumash . wrote:

Okay I just got my shippement of 1753086 which was sent after 1748617.

This is disconcerting, what recourse do I have and how long do I wait until taking those steps?.

This sometimes happens, some packages just move more swiftly through the system than others. 1748617, is a running a tad late, however the post office is very good about getting packages to people on time however, they do occasionally become delayed. We have found that most delayed packages show at their destinations within the first week after the estimated delivery date if they have been delayed.
So I should not be concerned until next week sometime? At which time what can be done if it still has not arrived?
Give it a couple of weeks, if it's not there by then contact us and we will discuss replacement options.

Awesome, thank you.

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Just arrived last night thank you for your patience.

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