Order #1680872


Customer Service


I just found out while looking at the sending schedule that one of the pieces is a special order, and will push back the sending date of the order by a large margin. It is my mistake, but would it please be possible to cancel this order so I can make a new one without the special order. I'd like to get the other pieces as soon as possible.

Thank you! :)

Lantern Lodge

Ainslan wrote:

I just found out while looking at the sending schedule that one of the pieces is a special order, and will push back the sending date of the order by a large margin. It is my mistake, but would it please be possible to cancel this order so I can make a new one without the special order. I'd like to get the other pieces as soon as possible.

Thank you! :)

We currently have the special order item in stock and ready to ship out. Nothing on your order should push it past the 4-11 business days for getting the Anima items from our distributor.

I don't know why your order confirmation said 17-51 business days since we have the special order item in stock. It should have said 4-11 business days.

thanks
sara marie


Sara Marie wrote:

We currently have the special order item in stock and ready to ship out. Nothing on your order should push it past the 4-11 business days for getting the Anima items from our distributor.

I don't know why your order confirmation said 17-51 business days since we have the special order item in stock. It should have said 4-11 business days.

thanks
sara marie

The special item order was from Otherworld Minis. It is now listed as "In stock" too. I guess you must have received some from between my order and your answer. In any case, that is great news! Please proceed with the order as initially planned.

(You just made my day with that Sara Marie, thanks again!) :)

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