The payment method you selected was declined


Customer Service

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Dragnmoon wrote:
Gary Teter wrote:
I think it's pretty clear the theme music is only in my head. And it sounds like this.
Sounds nothing like my Theme music..

Right on right on.


It does indeed work again, and I am a happy customer with more Paizo Pathfinder content.

And yet!!!! ...

I'm in a terrible quandary. If I had to wait two days does it still count as an impulse purchase?

MI

Paizo Employee Director of Sales

Malachite Ice wrote:

It does indeed work again, and I am a happy customer with more Paizo Pathfinder content.

And yet!!!! ...

I'm in a terrible quandary. If I had to wait two days does it still count as an impulse purchase?

MI

I won't tell if you don't.


And now I own the Inner Sea Campaign Setting PDF.

Next up (in 2 weeks) the Beastiary! Woot Woot! Thanks for fixing it! :)


Thanks for fixing it as quickly as you did, Paizo.


Mmh, I have the same problem, but it's been more than 3 years since the last post... I'm from Canada and tried with visa and mastercard...

Customer Service Ray of Funshine

Avenka Thalma wrote:
Mmh, I have the same problem, but it's been more than 3 years since the last post... I'm from Canada and tried with visa and mastercard...

It looks like your card is being declined by our credit card processor because it is not passing the address verification check. This means that there is something different between what is entered in our system for your billing address, compared to what your bank has on file, so it is being declined by our card processor for security reasons.

Before trying to submit this order again, please double check that the billing address on your Paizo.com account exactly matches the billing address on file with your bank. Our credit card processor is really picky, so please double check things like capitalization of letters, abbreviations, etc. If you are having trouble updating it on your side of the system, feel free to send your address (exactly as your bank displays it) via email, and we can make the correct changes on our side of the system. 

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