Grats on finishing a campaign. It should be a positive thing with a sense of accomplishment. A bit of a let down mixed with ebullition of a hopefully well done job. Feel free to ignore the following if you think it is unwanted or overly pedantic.
Something my group does after the dust settles is have a roses/thorns/buds session. The military has another term for it, but institutional scab picking is a term I have also heard used.
Basically, go through what people liked, what they disliked, and to what they look forward.
You may have to be careful with egos and presupposes that your players can handle constructive criticism, but it can be helpful to hear, for example, 'I did not like it when Tiny Valeros took the magic crab and never used it because it totally fit with my need to do Y.' Especially when it is coupled with 'I loved it when Tiny Valeros swooped down on the back of bad guy bill and executed a triple sneak attack of doom.' If egos are not up to this, then have the comments be focused only on the self. 'I loved it when I was able to do x, y, and z and your description of scene Q was great' next to 'I realize I need to be better able to keep track of where I am in the initiative so I am ready to go on my turn.'
And, if you ever do want to run again, hearing 'we want more magic items' or 'better barkeeps with whom I can flirt' may help you in future planning.
Or, as noted, you can ignore this and just be done. because being done is its own reward.
No, that's very helpful. Thank you.
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User: "Yes, Mr. Vany?"
Me: "Yes."
User: "I'm needing to file a complaint about one of your technicians."
Me: "Ok, what's going on?"
User: "On Sunday I called the phone number I was given by my supervisor to solve my internet problems. I started training yesterday and I could not start on time with the rest of the class if my internet issues were not cleared up, and your technician, [NAME] refused to help me. This is completely unacceptable."
Me: "Ok, can I get some clarification on a few points here before we proceed further?"
User: "Yes."
Me: "You were having home internet issues? Like no internet service?"
User: "Correct."
Me: "And you say you were starting training on Monday...so is this for a new role within the company, or you were newly hired and haven't actually begun working for us yet when you called?"
User: "I'm a newly hired employee, and I couldn't start working for you until you fixed my internet!"
Me: "Ok, hang on...so...the number you called-"
User: "-Was the one that my supervisor gave me! Why is this so hard for you??"
Me: "I'm just trying to make sure I have the full picture here. I don't want there to be any further miscommunication or misunderstanding of the situation. That number, when the system answered it on Sunday, there's a recording with a woman's voice. It mentions the hours of operations for that line, correct?"
User: "Yes, it did."
Me: "And Sundays are not part of those hours listed, correct?"
User: "But I needed help with my internet!"
Me: "And the recording goes on to say that if this is an IT emergency you can get transferred to our emergency support-"
User: "-My. Internet. Was. DOWN!"
Me: "So, the total picture here, is that at the time of calling us you hadn't even had your first day of training yet, you called outside of our support hours, chose to get transferred to the Emergency Line, and then got upset with the technician when he informed you that he could not fix your home internet. And you're wanting to file a complaint about him for refusing to fix it."
User: "CORRECT!"
Me: "Who is your internet service provider?"
User: "[Internet Company]."
Me: "Are you aware that we are not [Internet Company] and that my technicians do not work for [Internet Company]?"
User: "Who is YOUR supervisor? You are being incredibly RUDE!"
Me: "<snorting laughter> Ok. You sure you want to go this route? Ok.
This is really not going to end well for you..."
Cookies for yourself, LM. I've never made them before, but you deserve cookies.You do spend a lot of time talking about the weather, your job, and your kids. That is all very normal behavior...And yet none of you live in Wisconsin, the birthplace of D&D.
Wait, am I The Normal One..
CY does seem pretty normal. Almost too normal...
Quiet, seemingly normal guys who keep mostly to themselves in Wisconsin?
Well, starting with what Ed Gein was hiding in his barn, and Dahmer in his freezer...
All I'm saying is, anyone that skilled with a skid loader and pavers could have body parts hidden under half the fancy patios in southeastern Wisconsin, and no one would suspect a thing.
Edit: this post works much better if you imagine it being said in Cliff Claven's voice.
I too would like to try these virgin vany cookies.
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User: "Yes, Mr. Vany?"
Me: "Yes."
User: "I'm needing to file a complaint about one of your technicians."
Me: "Ok, what's going on?"
User: "On Sunday I called the phone number I was given by my supervisor to solve my internet problems. I started training yesterday and I could not start on time with the rest of the class if my internet issues were not cleared up, and your technician, [NAME] refused to help me. This is completely unacceptable."
Me: "Ok, can I get some clarification on a few points here before we proceed further?"
User: "Yes."
Me: "You were having home internet issues? Like no internet service?"
User: "Correct."
Me: "And you say you were starting training on Monday...so is this for a new role within the company, or you were newly hired and haven't actually begun working for us yet when you called?"
User: "I'm a newly hired employee, and I couldn't start working for you until you fixed my internet!"
Me: "Ok, hang on...so...the number you called-"
User: "-Was the one that my supervisor gave me! Why is this so hard for you??"
Me: "I'm just trying to make sure I have the full picture here. I don't want there to be any further miscommunication or misunderstanding of the situation. That number, when the system answered it on Sunday, there's a recording with a woman's voice. It mentions the hours of operations for that line, correct?"
User: "Yes, it did."
Me: "And Sundays are not part of those hours listed, correct?"
User: "But I needed help with my internet!"
Me: "And the recording goes on to say that if this is an IT emergency you can get transferred to our emergency support-"
User: "-My. Internet. Was. DOWN!"
Me: "So, the total picture here, is that at the time of calling us you hadn't even had your first day of training yet, you called outside of our support hours, chose to get transferred to the Emergency Line, and then got upset with the technician when he informed you that he could not fix your home internet. And you're wanting to file a complaint about him for refusing...
Sounds about right. Why didn't you fix their home internet with your magic fix everything button?!?
No, that's very helpful. Thank you.Grats on finishing a campaign. It should be a positive thing with a sense of accomplishment. A bit of a let down mixed with ebullition of a hopefully well done job. Feel free to ignore the following if you think it is unwanted or overly pedantic.
Something my group does after the dust settles is have a roses/thorns/buds session. The military has another term for it, but institutional scab picking is a term I have also heard used.
Basically, go through what people liked, what they disliked, and to what they look forward.
You may have to be careful with egos and presupposes that your players can handle constructive criticism, but it can be helpful to hear, for example, 'I did not like it when Tiny Valeros took the magic crab and never used it because it totally fit with my need to do Y.' Especially when it is coupled with 'I loved it when Tiny Valeros swooped down on the back of bad guy bill and executed a triple sneak attack of doom.' If egos are not up to this, then have the comments be focused only on the self. 'I loved it when I was able to do x, y, and z and your description of scene Q was great' next to 'I realize I need to be better able to keep track of where I am in the initiative so I am ready to go on my turn.'
And, if you ever do want to run again, hearing 'we want more magic items' or 'better barkeeps with whom I can flirt' may help you in future planning.
Or, as noted, you can ignore this and just be done. because being done is its own reward.
You are certainly helping me get through my day!
Especially as I realized not long after parking my car and getting ready for a full day of work that today was immaculate conception and I was supposed to be off.
So I took the car in to get that annoying maintenance light turned off.
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| 5 people marked this as a favorite. |
...User: "Yes, Mr. Vany?"
Me: "Yes."
User: "I'm needing to file a complaint about one of your technicians."
Me: "Ok, what's going on?"
User: "On Sunday I called the phone number I was given by my supervisor to solve my internet problems. I started training yesterday and I could not start on time with the rest of the class if my internet issues were not cleared up, and your technician, [NAME] refused to help me. This is completely unacceptable."
Me: "Ok, can I get some clarification on a few points here before we proceed further?"
User: "Yes."
Me: "You were having home internet issues? Like no internet service?"
User: "Correct."
Me: "And you say you were starting training on Monday...so is this for a new role within the company, or you were newly hired and haven't actually begun working for us yet when you called?"
User: "I'm a newly hired employee, and I couldn't start working for you until you fixed my internet!"
Me: "Ok, hang on...so...the number you called-"
User: "-Was the one that my supervisor gave me! Why is this so hard for you??"
Me: "I'm just trying to make sure I have the full picture here. I don't want there to be any further miscommunication or misunderstanding of the situation. That number, when the system answered it on Sunday, there's a recording with a woman's voice. It mentions the hours of operations for that line, correct?"
User: "Yes, it did."
Me: "And Sundays are not part of those hours listed, correct?"
User: "But I needed help with my internet!"
Me: "And the recording goes on to say that if this is an IT emergency you can get transferred to our emergency support-"
User: "-My. Internet. Was. DOWN!"
Me: "So, the total picture here, is that at the time of calling us you hadn't even had your first day of training yet, you called outside of our support hours, chose to get transferred to the Emergency Line, and then got upset with the technician when he informed you that he could not fix your home internet. And you're wanting to file a
One day I will murder such a person.
No, that's very helpful. Thank you.Grats on finishing a campaign. It should be a positive thing with a sense of accomplishment. A bit of a let down mixed with ebullition of a hopefully well done job. Feel free to ignore the following if you think it is unwanted or overly pedantic.
Something my group does after the dust settles is have a roses/thorns/buds session. The military has another term for it, but institutional scab picking is a term I have also heard used.
Basically, go through what people liked, what they disliked, and to what they look forward.
You may have to be careful with egos and presupposes that your players can handle constructive criticism, but it can be helpful to hear, for example, 'I did not like it when Tiny Valeros took the magic crab and never used it because it totally fit with my need to do Y.' Especially when it is coupled with 'I loved it when Tiny Valeros swooped down on the back of bad guy bill and executed a triple sneak attack of doom.' If egos are not up to this, then have the comments be focused only on the self. 'I loved it when I was able to do x, y, and z and your description of scene Q was great' next to 'I realize I need to be better able to keep track of where I am in the initiative so I am ready to go on my turn.'
And, if you ever do want to run again, hearing 'we want more magic items' or 'better barkeeps with whom I can flirt' may help you in future planning.
Or, as noted, you can ignore this and just be done. because being done is its own reward.
You are certainly helping me get through my day!
Especially as I realized not long after parking my car and getting ready for a full day of work that today was immaculate conception and I was supposed to be off.
So I took the car in to get that annoying maintenance light turned off.
Wait, you get Catholic HDO's off from work? What?
| 1 person marked this as a favorite. |
Just logged off my last scheduled online lesson of the day. Six more teaching days until Christmas Break.
No, that's very helpful. Thank you.Grats on finishing a campaign. It should be a positive thing with a sense of accomplishment. A bit of a let down mixed with ebullition of a hopefully well done job. Feel free to ignore the following if you think it is unwanted or overly pedantic.
Something my group does after the dust settles is have a roses/thorns/buds session. The military has another term for it, but institutional scab picking is a term I have also heard used.
Basically, go through what people liked, what they disliked, and to what they look forward.
You may have to be careful with egos and presupposes that your players can handle constructive criticism, but it can be helpful to hear, for example, 'I did not like it when Tiny Valeros took the magic crab and never used it because it totally fit with my need to do Y.' Especially when it is coupled with 'I loved it when Tiny Valeros swooped down on the back of bad guy bill and executed a triple sneak attack of doom.' If egos are not up to this, then have the comments be focused only on the self. 'I loved it when I was able to do x, y, and z and your description of scene Q was great' next to 'I realize I need to be better able to keep track of where I am in the initiative so I am ready to go on my turn.'
And, if you ever do want to run again, hearing 'we want more magic items' or 'better barkeeps with whom I can flirt' may help you in future planning.
Or, as noted, you can ignore this and just be done. because being done is its own reward.
You are certainly helping me get through my day!
Especially as I realized not long after parking my car and getting ready for a full day of work that today was immaculate conception and I was supposed to be off.
So I took the car in to get that annoying maintenance light turned off.
Aw s***. I would like to specify that I am now dressed.
When I skim the thread on my phone, I can't always tell when I'm at the top of the page.| 1 person marked this as a favorite. |
It will never cease to amaze me how snarky anyone in any kind of IT job is. Not that I'm not saying it's not justified; Vanycakes, that customer was clearly getting on a high horse for help they could've never received, but I know at least 10 IT professionals in my personal life - 9 of them have stories like this all the time and are generally very snark-filled individuals, and the 10th one is so burned out that she simply doesn't seem to care anymore.
The CS agent in me hopes that, someday, that new worker gets the help they were after. The human being in me hopes the ride to get there was suitably bumpy.
Mark gets cookies for "Vanycakes".
Which should only be said in Hank Azaria's voice as Kah Mun Rah from Night at the Museum 2.
I’m not burnt out yet. I get more frustrated with coworkers not knowing things I expect them to know.
"You've worked here for how long again? Didn't you ask me about this same thing in each of the previous three weeks?"
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| 1 person marked this as a favorite. |
“It says their account is disabled.”
*checks AD* Yeah, they show up disabled.
“I’m escalating to deskside.”
*screenshots the checkbox on the AD profile* Is yours grayed out?
“Oh I never saw that before.”
*eye twitch*
“They get this error about the control server not starting.”
*searches for ctlsvr in ticket history, finds exact same instance in past ticket in 10 seconds* Are you able to restart the ctlsrv service?
“Oh hey that worked!”
*deep breaths, reevaluates expectations*
I don't hear many complaints.
| 1 person marked this as a favorite. |
Setting aside the need to be kind, there is also a bit of 'if you are incapable of figuring this subject yyy out, are you really someone I want working within my company?'
Maybe subject yyy is not central to their job function, but if it is even tangential to their job function, then I would expect/hope that they had a modicum of proficiency in addressing subject yyy
Wait, you get Catholic HDO's off from work? What?No, that's very helpful. Thank you.Grats on finishing a campaign. It should be a positive thing with a sense of accomplishment. A bit of a let down mixed with ebullition of a hopefully well done job. Feel free to ignore the following if you think it is unwanted or overly pedantic.
Something my group does after the dust settles is have a roses/thorns/buds session. The military has another term for it, but institutional scab picking is a term I have also heard used.
Basically, go through what people liked, what they disliked, and to what they look forward.
You may have to be careful with egos and presupposes that your players can handle constructive criticism, but it can be helpful to hear, for example, 'I did not like it when Tiny Valeros took the magic crab and never used it because it totally fit with my need to do Y.' Especially when it is coupled with 'I loved it when Tiny Valeros swooped down on the back of bad guy bill and executed a triple sneak attack of doom.' If egos are not up to this, then have the comments be focused only on the self. 'I loved it when I was able to do x, y, and z and your description of scene Q was great' next to 'I realize I need to be better able to keep track of where I am in the initiative so I am ready to go on my turn.'
And, if you ever do want to run again, hearing 'we want more magic items' or 'better barkeeps with whom I can flirt' may help you in future planning.
Or, as noted, you can ignore this and just be done. because being done is its own reward.
You are certainly helping me get through my day!
Especially as I realized not long after parking my car and getting ready for a full day of work that today was immaculate conception and I was supposed to be off.
So I took the car in to get that annoying maintenance light turned off.
The main job is a Catholic organization.
| 1 person marked this as a favorite. |
No, that's very helpful. Thank you.Grats on finishing a campaign. It should be a positive thing with a sense of accomplishment. A bit of a let down mixed with ebullition of a hopefully well done job. Feel free to ignore the following if you think it is unwanted or overly pedantic.
Something my group does after the dust settles is have a roses/thorns/buds session. The military has another term for it, but institutional scab picking is a term I have also heard used.
Basically, go through what people liked, what they disliked, and to what they look forward.
You may have to be careful with egos and presupposes that your players can handle constructive criticism, but it can be helpful to hear, for example, 'I did not like it when Tiny Valeros took the magic crab and never used it because it totally fit with my need to do Y.' Especially when it is coupled with 'I loved it when Tiny Valeros swooped down on the back of bad guy bill and executed a triple sneak attack of doom.' If egos are not up to this, then have the comments be focused only on the self. 'I loved it when I was able to do x, y, and z and your description of scene Q was great' next to 'I realize I need to be better able to keep track of where I am in the initiative so I am ready to go on my turn.'
And, if you ever do want to run again, hearing 'we want more magic items' or 'better barkeeps with whom I can flirt' may help you in future planning.
Or, as noted, you can ignore this and just be done. because being done is its own reward.
You are certainly helping me get through my day!
Especially as I realized not long after parking my car and getting ready for a full day of work that today was immaculate conception and I was supposed to be off.
So I took the car in to get that annoying maintenance light turned off.
Aw s***. I would like to specify that I am now dressed.
When I skim the thread on my phone, I can't always tell...
its okay, it helped to get me through the more embarrassing part of the day.
| 1 person marked this as a favorite. |
It will never cease to amaze me how snarky anyone in any kind of IT job is. Not that I'm not saying it's not justified; Vanycakes, that customer was clearly getting on a high horse for help they could've never received, but I know at least 10 IT professionals in my personal life - 9 of them have stories like this all the time and are generally very snark-filled individuals, and the 10th one is so burned out that she simply doesn't seem to care anymore.
The CS agent in me hopes that, someday, that new worker gets the help they were after. The human being in me hopes the ride to get there was suitably bumpy.
Mark gets cookies for "Vanycakes".
Which should only be said in Hank Azaria's voice as Kah Mun Rah from Night at the Museum 2.
that should be the name of his cookie line.
| 3 people marked this as a favorite. |
It will never cease to amaze me how snarky anyone in any kind of IT job is. Not that I'm not saying it's not justified; Vanycakes, that customer was clearly getting on a high horse for help they could've never received, but I know at least 10 IT professionals in my personal life - 9 of them have stories like this all the time and are generally very snark-filled individuals, and the 10th one is so burned out that she simply doesn't seem to care anymore.
The CS agent in me hopes that, someday, that new worker gets the help they were after. The human being in me hopes the ride to get there was suitably bumpy.
I think you really have to put yourself in their shoes for a while.
(1) In my experience, over 50% of the time, the user's initial contact will already have a note of hostility to it. Not, "I'm unable to connect to the corporate network. Can you help me, please?", but instead, "I can't get on to the corporate network and if you can't get me on within the next hour I'm going to miss an important meeting and people will get in trouble."
When you work in IT, there's almost always an underlying threat of, "If you don't do your job, then I can't do mine, so I'll report you."
Notice that Vanykrye's case is just such a person; first complaining about the first IT person and then trying to file a complaint against him.
IT customers are even more privileged than retail customers, and even more willing to escalate at the drop of a hat. It's appalling.
(2) Similarly, about 75% of the time it's an issue caused by user error: Something got unplugged, they're using the wrong password, Microsoft Windows is confused, or something. And yet the standard IT checks, "Is it plugged in? Have you tried rebooting? Are you sure you're using the right password?" are met with anger, derisiveness, and out-and-out lies.
I can't tell you how many people I've asked to reboot their machines, only to tell me they have, when I can visibly see that they didn't.
Even my family does this.
Imagine that you honestly want to help someone and not only do they refuse to do a few simple checks, but they lie to you about it and then abuse you when you call them out on it.
(3) So, you've survived (1) and (2). Then you get to move on to the "problem children": Users who file the same request over and over and over again. You wonder how they manage to stay employed, and you get frustrated that even a simple explanation of, "I do not have any control over your home internet," is treated as an intentional attempt to thwart them and avoid doing your job.
IT staff get abused more than any other staff in the world. And I do not say that lightly; I've worked retail. But I've also been behind the scenes with IT, and it's worse than retail.
That bears repeating: Working in IT subjects you to more abuse than working in retail.
So there's a darned good reason they're snarky.
EDIT: Here's a comparable example: Suppose you work the floor of a women's clothing store. And every single day, without fail, someone comes in and says, "I'd like to see some pants in a men's medium."
And you start trying to explain that you're a women's clothing store, so while some of your clothes might fit men, you don't carry men's sizes.
At which point the customer gets angry, calls you an idiot, says that they know that women's clothing stores carry men's sizes, and demands to see your manager.
And that becomes a daily part of your life...
And yes, just this week Impus Minor insisted that he was just sitting there watching videos when his computer lost internet, and he hadn't even been near his computer. Being experienced with that kind of explanation I went straight to the wiring and yes, the internet cable that had been clipped in had been detached. So he had to have stepped on the router behind the desk.
While "not going anywhere near" his computer.
I don't hear many complaints.No, I'm guessing w/your penchant for skid loaders and sawblades, it's more a mixture of painful screams and terrified whimpers, followed by gore-soaked nightmares, and ending with blissful silence behind the
Persistent
Crimson
Drips...
No.
I prefer to think that the job i do is something positive in the world so I don't appreciate the gore and darkness.
I'm a pretty happy and relaxed person so people complaining does not bother me, I used to work at Toys R Us after all.
| 2 people marked this as a favorite. |
We used to have a guy that would call and want to know EVERY Star Wars figure we had in stock was.
| 1 person marked this as a favorite. |
Hey, NH. Stock up on California water. It's going on the Chicago Mercantile Exchange.
| 1 person marked this as a favorite. |
Hey, NH. Stock up on California water. It's going on the Chicago Mercantile Exchange.
The sad thing is, it's no surprise.
Drive down I-5 (the major north-south artery through California that spends most of its time in the Central Valley) and you'll see more billboards and signs about water than you will any other topic, even lawyers or used cars.
| 1 person marked this as a favorite. |
It will never cease to amaze me how snarky anyone in any kind of IT job is. Not that I'm not saying it's not justified; Vanycakes, that customer was clearly getting on a high horse for help they could've never received, but I know at least 10 IT professionals in my personal life - 9 of them have stories like this all the time and are generally very snark-filled individuals, and the 10th one is so burned out that she simply doesn't seem to care anymore.
The CS agent in me hopes that, someday, that new worker gets the help they were after. The human being in me hopes the ride to get there was suitably bumpy.
I think you really have to put yourself in their shoes for a while.
(1) In my experience, over 50% of the time, the user's initial contact will already have a note of hostility to it. Not, "I'm unable to connect to the corporate network. Can you help me, please?", but instead, "I can't get on to the corporate network and if you can't get me on within the next hour I'm going to miss an important meeting and people will get in trouble."
When you work in IT, there's almost always an underlying threat of, "If you don't do your job, then I can't do mine, so I'll report you."Notice that Vanykrye's case is just such a person; first complaining about the first IT person and then trying to file a complaint against him.
IT customers are even more privileged than retail customers, and even more willing to escalate at the drop of a hat. It's appalling.
(2) Similarly, about 75% of the time it's an issue caused by user error: Something got unplugged, they're using the wrong password, Microsoft Windows is confused, or something. And yet the standard IT checks, "Is it plugged in? Have you tried rebooting? Are you sure you're using the right password?" are met with anger, derisiveness, and out-and-out lies.
I can't tell you how many people I've asked to reboot their machines, only to tell me they have, when I can visibly see that they didn't.
Even my family...
This is spot on, and I'll add three more things that are lengthy rants, but I don't have the time to expound. I heard that "Oh thank God". Don't think I didn't.
The hours, rampant salary abuse, and depending on the type of company - the type of IT work (call center help desks, overly strict specializations, overly general do-everything positions, etc).
| 1 person marked this as a favorite. |
I am about to start going up against clans now. Not particularly worried as the mod creator made sure to put in their weaknesses as well as their strengths, but still.
What game is it that you are playing, Freehold DM?
Yeesh. I fully admit having to restart because of a poor position in the first fight and enemies spawning like roaches with amazing accuracy and firepower. Second match was a bit better/less overwhelming.
What game is it that you are playing, Freehold DM?
Battletech, same as before.
What game is it that you are playing, Freehold DM?Battletech, same as before.
Ah. I think I have it too. I might just start up a game soon.
Ugh, clan mechs. Power gaming nonsense.
Good night John.
| 1 person marked this as a favorite. |
Ok, this is pretty cool!
Night John.
Power gran-ing nonsense?
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| 2 people marked this as a favorite. |
It will never cease to amaze me how snarky anyone in any kind of IT job is. Not that I'm not saying it's not justified; Vanycakes, that customer was clearly getting on a high horse for help they could've never received, but I know at least 10 IT professionals in my personal life - 9 of them have stories like this all the time and are generally very snark-filled individuals, and the 10th one is so burned out that she simply doesn't seem to care anymore.
The CS agent in me hopes that, someday, that new worker gets the help they were after. The human being in me hopes the ride to get there was suitably bumpy.
I think you really have to put yourself in their shoes for a while.
(1) In my experience, over 50% of the time, the user's initial contact will already have a note of hostility to it. Not, "I'm unable to connect to the corporate network. Can you help me, please?", but instead, "I can't get on to the corporate network and if you can't get me on within the next hour I'm going to miss an important meeting and people will get in trouble."
When you work in IT, there's almost always an underlying threat of, "If you don't do your job, then I can't do mine, so I'll report you."
Yeah. Half the time nothing is wrong but its a user error, but that can never be and its all YOUR FAULT.
I literally just typed in the work chat 'always fun that people argue with you longer then it takes to fix the issue themselves'.
Finished off The Saga of Tanya the Evil and yeah, it finally sucked me in and I really enjoyed it.
Definitely not everyone's cup of tea, and the whole isekai thing is a horrible distraction from an otherwise-excellent series, but most of the time you can forget the isekai aspect and enjoy yourself.
Glad to hear! I like to divide up Isekais into whether them originating from another world is actually important or not. Shield Hero(Sorta), Cautious Hero and Konosuba being ones where their previous life/knowledge is important and ones where it isn't ala ReZero(which is a gorey despair rollercoaster like Tanya is) or Tanya.
Also on the topic of campaign completion, our Carrion Crown game just finished last monday. We're taking a break before doing Tyrant's Grasp next.
As one final screw you, Tar Baphon trapped our Warpriest of Pharasma's soul into the seal alongside him. We only let one of the cages that were snack food for the Ravener go since we couldn't be sure how many undead would converge on us if we had a big fight at the bottom. We spotted the Leng Spider and it decided to let us pass since we were clearly out of it's league. The first Nightshade got Icy Prison'd and coup de graced by our Winter Witch. The final fight, I died and got better fighting the Nightshade and our Winter Witch got roasted by the Ravener then Breath of Life'd. As a final goodbye to Kolgrim, my Spheres Armiger pounded his longsword, Due Diligence the sword of the Warden from Book 1, into the stonework of Gallowspire and offered a prayer to Pharasma to send the blade into the seal so Kolgrim's soul wouldn't have to battle Tar-Baphon unarmed.
As a funny aside, everyone who had the blessing of Desna survived the campaign books 1-6. Kolgrim joined us in book 5 and was the only member to permanently die.
The church of Pharasma declared him a saint and my character's post campaign agenda is to retake Renchurch and have Kolgrim's body interred there creating a small pocket of holy land in the desecration of Vyrlich.
I LOVE CAUTIOUS HERO!!!
It will never cease to amaze me how snarky anyone in any kind of IT job is. Not that I'm not saying it's not justified; Vanycakes, that customer was clearly getting on a high horse for help they could've never received, but I know at least 10 IT professionals in my personal life - 9 of them have stories like this all the time and are generally very snark-filled individuals, and the 10th one is so burned out that she simply doesn't seem to care anymore.
The CS agent in me hopes that, someday, that new worker gets the help they were after. The human being in me hopes the ride to get there was suitably bumpy.
I think you really have to put yourself in their shoes for a while.
(1) In my experience, over 50% of the time, the user's initial contact will already have a note of hostility to it. Not, "I'm unable to connect to the corporate network. Can you help me, please?", but instead, "I can't get on to the corporate network and if you can't get me on within the next hour I'm going to miss an important meeting and people will get in trouble."
When you work in IT, there's almost always an underlying threat of, "If you don't do your job, then I can't do mine, so I'll report you."Yeah. Half the time nothing is wrong but its a user error, but that can never be and its all YOUR FAULT.
I literally just typed in the work chat 'always fun that people argue with you longer then it takes to fix the issue themselves'.
As I play battletech and I listen to my friends in IT, I am starting to see how ComStar became a faction.
I've worked in customer service positions for nearly 25 years. If there's one thing I've learned in all that time it's that, whatever the problem, nearly every customer believes it's your fault. Oftentimes not even the company's fault, but YOUR fault.
Recently I got into a three-way rant fest between three major customers buying masks for different long term care chains around the US. All three buying agents were well aware of the fact that there's a pandemic limiting our supply...
Now imagine that no matter what your explanation, the customer accuses you of lying and demands to see your manager and reports you for it.
In retail when I said, "We're out of this title," the customer might get upset and yell at me, and called our store stupid and terrible for daring to be out of stock, or asked me to "check in the back" to be sure, but at the end of it all they finally believed me.
In IT no matter what you do, you're a liar who's intentionally blocking them and so you have to be reported.
I've never seen a comparable position where no matter what you do, the customer assumes you're a liar out to hose them so they'll report you.
Mm. Interesting.
I will day that I have never felt IT lied to me.