Holiday discount and shipping in february


Customer Service


I just bought Bestiary 2 print + pdf. I applied a promotional code to this order which gives me 10% discount, valid only until the end of January.

I selected "ship with next subscription" during checkout, this will be on mid-february. Will the 10% discount still apply, or do I have to select "ship immediately" for this?

Contributor

Hyla, since we're not expecting the subscriptions until mid-February, I would suggest "ship immediately" as the promotion expires on January 31st. I'll ask some clarifying questions and get back to you with a definitive answer.

Edit: Okay, it looks like if you add the holiday promotion to your sidecart before the 31st, it should apply to your sidecart order and subscription items for next month's shipment. If you need assistance with this, please let me know!


Ok, thats great! I am not sure how to apply the promotion to my side cart though.

Lantern Lodge

Hyla Arborea wrote:
Ok, thats great! I am not sure how to apply the promotion to my side cart though.

You've already added the discount before you moved the Bestiary 2 into your sidecart, so you are all set.

thanks,
Sara Marie


Ok! But are you sure that it worked? In my sidecart only the 15% subscription discount seems to be applied.

Thanks for your swift support!

Lantern Lodge

Hyla Arborea wrote:

Ok! But are you sure that it worked? In my sidecart only the 15% subscription discount seems to be applied.

Thanks for your swift support!

The Holiday Discount takes the discount off the order total, not the individual items. I can see the discount has been applied on my end. You'll be able to see it in your confirmation email once the sidecart is processed with the subscription (currently estimated mid-February).

Thanks
Sara Marie

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