Another happy customer (1556619)


Customer Service


Paizo's great customer service has been the reason that I consistently return here to purchase more gaming stuff. After a complicated series of order changes caused by two orders combining unexpectedly, Sara Marie came through for me, fixing my order, uncanceling some parts, adjusting quantities, and responding cheerfully and professionally throughout.

(I have no doubt that everyone else in CS is also cheerful and professional, but the only name on any of my correspondence to date has been Sara Marie's.)

I am always glad to order from Paizo, and I look forward to many happy orders in the future.

Thank you!

Paizo Employee Customer Service & Community Manager

bstern wrote:

Paizo's great customer service has been the reason that I consistently return here to purchase more gaming stuff. After a complicated series of order changes caused by two orders combining unexpectedly, Sara Marie came through for me, fixing my order, uncanceling some parts, adjusting quantities, and responding cheerfully and professionally throughout.

(I have no doubt that everyone else in CS is also cheerful and professional, but the only name on any of my correspondence to date has been Sara Marie's.)

I am always glad to order from Paizo, and I look forward to many happy orders in the future.

Thank you!

You are more than welcome! And as a follow up to the issue that caused the cancelled duplicates, I notified our technical team and they promised to fix it hopefully soon.

thanks
Sara Marie

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