Order #1562657 Problem


Customer Service

RPG Superstar 2011 Top 32

I ordered several items off a friend's wishlist as an early Christmas present ... and found out that he never received them. So, checking My Account, I find those items in My Downloads, when they should have gone to his. They are listed in the order as from Lord Fyre's Wishlist.

I know when I was placing the order, I was not being allowed to continue at one point, because it was demanding an Account name for other items I was ordering that were for my own downloads, as well as items that needed to be shipped, and I was not given the option of putting my own account name in the field. So, I had to click on a not for a gift option to make the order complete that day.

I have not downloaded any of the items I ordered for Lord Fyre, and really need them to be removed from my account and shifted over to his, please, as well as removing them from his wishlist so someone else doesn't order them for him.

Thank you.

Lantern Lodge

Gamer Girrl wrote:

I ordered several items off a friend's wishlist as an early Christmas present ... and found out that he never received them. So, checking My Account, I find those items in My Downloads, when they should have gone to his. They are listed in the order as from Lord Fyre's Wishlist.

I know when I was placing the order, I was not being allowed to continue at one point, because it was demanding an Account name for other items I was ordering that were for my own downloads, as well as items that needed to be shipped, and I was not given the option of putting my own account name in the field. So, I had to click on a not for a gift option to make the order complete that day.

I have not downloaded any of the items I ordered for Lord Fyre, and really need them to be removed from my account and shifted over to his, please, as well as removing them from his wishlist so someone else doesn't order them for him.

Thank you.

Hmmm... it looks like they pulled from his wishlist just fine, but that they all went to you instead. I am currently putting them all on his account and will let the webmaster know about this issue.

thanks,
Sara Marie

RPG Superstar 2011 Top 32

Sara Marie wrote:
Gamer Girrl wrote:

I ordered several items off a friend's wishlist as an early Christmas present ... and found out that he never received them. So, checking My Account, I find those items in My Downloads, when they should have gone to his. They are listed in the order as from Lord Fyre's Wishlist.

I know when I was placing the order, I was not being allowed to continue at one point, because it was demanding an Account name for other items I was ordering that were for my own downloads, as well as items that needed to be shipped, and I was not given the option of putting my own account name in the field. So, I had to click on a not for a gift option to make the order complete that day.

I have not downloaded any of the items I ordered for Lord Fyre, and really need them to be removed from my account and shifted over to his, please, as well as removing them from his wishlist so someone else doesn't order them for him.

Thank you.

Hmmm... it looks like they pulled from his wishlist just fine, but that they all went to you instead. I am currently putting them all on his account and will let the webmaster know about this issue.

thanks,
Sara Marie

Thank you so very much!

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