Order #1534215 - PFAP#26 binding flaw?


Customer Service


It seems that my effusive praise for Paizo's splendid service on my last three hardcopy orders drew the attentions of the Great Demon Murphy. :(

I received the above-titled order just before the weekend and, as always, I am greatly enjoying the renewed taste of AWESOME in my diet. However, in looking at the copy of Pathfinder Adventure Path #26 (The Sixfold Trial) enclosed in this order, there's a flaw (or failing?) in the binding. The fly-page with the credits on it is securely fastened to the front cover, but it is not similarly attached to the contents-page or the pages behind it, and when I open the AP to the ToC page, I can clearly see the inside of the spine between fly-page and ToC-page. I'm no expert, but it looks like the binding between fly- and contents-pages either didn't take when it was put together, or it did and somehow it got broken in the meantime.

The book is readable and useable as-is, but I can't imagine the broken binding will do its longevity any good - especially if I re-read it as often and thoroughly as I suspect I will. :S

Contributor

Trace, I have gone ahead and created a replacement order for you. You should receive an email with the details on it. If there is anything else we can help you out with, let us know!


Liz Courts wrote:
Trace, I have gone ahead and created a replacement order for you. You should receive an email with the details on it. If there is anything else we can help you out with, let us know!

... wow. O.O

I knew Paizo were the definition of "classy", but that's... hell, most publishers in this situation would simply offer store-credit and a 'sorry 'bout dat'.

Once again, Paizo rocks. And you, Lilith, are an angel.

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