Sharaya Customer Service Representative |
Hi Chris,
Because Standard Postal Delivery involves a transfer between UPS Mail Innovations and the US Postal Service, we have found that occasionally the parcel will miss a scan along the way and no information will be updated.
Even though data is not being updated, we find that the parcel is almost always still on its way. We do not consider these parcels missing until they have exceeded their delivery estimate.
The package going standard post has an estimate of 4 to 8 business days in transit, so it's estimated to make it to you sometime between the 13th and the 17th.
Thanks!
~Sharaya
Sharaya Customer Service Representative |
chris settlemoir |
We usually add replacements to the sidecart to ship with your next subscription order.
mrs sharaya i never got my item it hasnt moved in days snce the last update and its the 17th almost 9 pm what i need to do to make sure my next shipment has those items in the next shipment jw? since i already paid for them i wont be rebilled will i?
Diego Valdez Customer Service Representative |
chris settlemoir |
Hello Chris,
The order should have arrived by now, so it may be lost in the post. I have set up replacements that should be shipping out along with your next subscription order. You will not be charged for the replacement items.
jw why does it show up in my sidecart for beasitary pawns and ironfang pawns i already recived that one it was just the ap and people of the waste i didnt get
Sharaya Customer Service Representative |