Order # 1291101


Customer Service


Hello,

My first e-mail to customer.service@paizo.com regarding Order # 1291101 was returned as undeliverable (?). A second e-mail has gone unanswered, so I am posting the e-mail here.

My order number 1291101 placed 14 January 2010 seems to have been delayed for quite some time past the initial expected ship date. When I placed the order, everything on it showed as being available. Can you tell me what has happened and when I may expect the order to ship?

Thank you,

Charles

Paizo Employee Director of Sales

CharlesDM wrote:

Hello,

My first e-mail to customer.service@paizo.com regarding Order # 1291101 was returned as undeliverable (?). A second e-mail has gone unanswered, so I am posting the e-mail here.

My order number 1291101 placed 14 January 2010 seems to have been delayed for quite some time past the initial expected ship date. When I placed the order, everything on it showed as being available. Can you tell me what has happened and when I may expect the order to ship?

Thank you,

Charles

It looks like we are having difficulties bringing in a couple of titles on your order. We are having troubles with "Conan: Player's Guide to the Hyborian Age Hardcover" and "Conan: Bestiary of the Hyborian Age Hardcover". If you would like, I can either move these books onto a new order, or cancel them. This way, I can get the remainder shipped out as soon as possible. Please let me know how you would like to proceed.

Thanks,
cos


Moving the delayed books to a new order and shipping the remainder would be great. Thanks!

Paizo Employee Director of Sales

CharlesDM wrote:
Moving the delayed books to a new order and shipping the remainder would be great. Thanks!

Done!

you should have just received your shipping notification.

Thanks,
cos

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