CharlesDM |
Hello,
My first e-mail to customer.service@paizo.com regarding Order # 1291101 was returned as undeliverable (?). A second e-mail has gone unanswered, so I am posting the e-mail here.
My order number 1291101 placed 14 January 2010 seems to have been delayed for quite some time past the initial expected ship date. When I placed the order, everything on it showed as being available. Can you tell me what has happened and when I may expect the order to ship?
Thank you,
Charles
Cosmo Director of Sales |
Hello,
My first e-mail to customer.service@paizo.com regarding Order # 1291101 was returned as undeliverable (?). A second e-mail has gone unanswered, so I am posting the e-mail here.
My order number 1291101 placed 14 January 2010 seems to have been delayed for quite some time past the initial expected ship date. When I placed the order, everything on it showed as being available. Can you tell me what has happened and when I may expect the order to ship?
Thank you,
Charles
It looks like we are having difficulties bringing in a couple of titles on your order. We are having troubles with "Conan: Player's Guide to the Hyborian Age Hardcover" and "Conan: Bestiary of the Hyborian Age Hardcover". If you would like, I can either move these books onto a new order, or cancel them. This way, I can get the remainder shipped out as soon as possible. Please let me know how you would like to proceed.
Thanks,
cos
Cosmo Director of Sales |