Order #1248911

[Archivist]

The system says that order 1248911 was shipped out on September 16th, but I have not seen it thus far. I’ve allowed for some extra time due to the flood we have suffered here in Georgia and the fact that the road system in and around Atlanta has been completely messed up, but I am starting to become worried now that about 20 days have passed since it was shipped. I’m not sure if you can confirm if the shipment has been marked as delivered or not.

The same for my order 1258291, which was shipped out on September 21st.

From this point forward I plan on paying more for my shipment to get UPS, and so I can get access to the shipment tracking so I can keep an eye on what is going on with my packages.

I did not have problems with Paizo shipping earlier in the year, so I don’t know exactly why I am having issues now other then the floods recently.

[Cosmo]

Archivist wrote:

The system says that order 1248911 was shipped out on September 16th, but I have not seen it thus far. I’ve allowed for some extra time due to the flood we have suffered here in Georgia and the fact that the road system in and around Atlanta has been completely messed up, but I am starting to become worried now that about 20 days have passed since it was shipped. I’m not sure if you can confirm if the shipment has been marked as delivered or not.

The same for my order 1258291, which was shipped out on September 21st.

From this point forward I plan on paying more for my shipment to get UPS, and so I can get access to the shipment tracking so I can keep an eye on what is going on with my packages.

I did not have problems with Paizo shipping earlier in the year, so I don’t know exactly why I am having issues now other then the floods recently.

I will put replacements for these two orders into your sidecart to go out with your next subscription shipment. If the original shipments should arrive in the meantime (which is very likely at this point), just let me know and I will cancel the replacements.

Thanks,
cos

[Archivist]

Thank you very much! This is the type of high quality service I have come to expect from Paizo.

Hopefully the shipment will come in normally and was only delayed by the floods we have had recently, and there won’t be any need for the replacements. If the items do come in I will make sure to note here that the replacements are no longer needed.

Thank you for your time and effort.

Sincerely,
Archivist

[Archivist]

I just received both Order 1248911 and 1258291 today. So you can remove both those orders from my sidecart. Whatever issue I had with my shipping seems to have cleared up.

Thank you for your efforts to make a happy customer. Luckily the replacement shipments are now not needed.

Thanks,
Archivist

[Cosmo]

Thank you for the notification! I've canceled the replacements.

Thanks,
cos