PFO Kickstarter / not showing physical rewards

[andi598d]

This may be a known issue: Checking my Kickstarter pledge for Pathfinder Online, I can see the PDF rewards, both delivered and not, listed fine in the "where's my reward?" sidebar. I long since purchased the print pack add-on; none of the physical books appear in that sidebar. Neither do the miniatures that were part of my pledge level.

[Sharaya]

The physical items are not currently displaying at pending/upcoming items. This is something that is being worked on, but is not active at this time. There are still things to finalize between us/Goblinworks, and data transferring.

I can verify that your Print Pack Add-On is correctly saved on our side of the system.

If you have any further questions or concerns, please let us know.

Thanks!
Sharaya

[Bitter Thorn]

I also don't see my stuff for the PFO kickstarter.

I think this is the last day to redeem our prizes, and I'm not sure how to proceed.

[Erik Keith]

Hey again Bitter Thorn,

All Kickstarter information should be linked to the email address you used to sign into Kickstarter.com at the end of the Pathfinder MMO Kickstarter. If you can shoot us an email to [e-mail] with the email address you believe this would have been under I can see what we can do for you. We have a large number of emails relating to the Kickstarter currently, so it may take a bit for us to get back to you. We greatly appreciate your patience in the mean time!

- Erik Keith

[Bitter Thorn]

Cool.

We used Diane as the primary so we will check her Paizo account from time to time to see when the physical rewards show up in the order section. Some of the PDFs have already shown up there. I assume it will take a couple of weeks to catch up with the last minute tidal wave. We will use the customer service email if we have any issues.

Thanks Erik!