PF8 vanished?

[Archade]

Hi there,

My subscription page looks mighty bizarre.

Two days ago I had Pathfinder #8 in my sidecart. Now my sidecart is empty, and I show Pathfinder #7 has shipped, and my next one is Pathfinder #9 ...

Has that issue been skipped somehow? I only ask because I want to make sure it's shipped, and I get the download PDF option ...

Thanks!

[Cosmo]

Archade wrote:

Hi there,

My subscription page looks mighty bizarre.

Two days ago I had Pathfinder #8 in my sidecart. Now my sidecart is empty, and I show Pathfinder #7 has shipped, and my next one is Pathfinder #9 ...

Has that issue been skipped somehow? I only ask because I want to make sure it's shipped, and I get the download PDF option ...

Thanks!

There is something weird about your order and the solution will not be enlightening to anyone else reading this thread, so I am sending you an email about your order.

thanks,
cos

[Cpt_kirstov]

Cosmo wrote:

Archade wrote:

Hi there,

My subscription page looks mighty bizarre.

Two days ago I had Pathfinder #8 in my sidecart. Now my sidecart is empty, and I show Pathfinder #7 has shipped, and my next one is Pathfinder #9 ...

Has that issue been skipped somehow? I only ask because I want to make sure it's shipped, and I get the download PDF option ...

Thanks!

There is something weird about your order and the solution will not be enlightening to anyone else reading this thread, so I am sending you an email about your order.

thanks,
cos

hey Cos - mine says the same thing

[Cosmo]

Cpt_kirstov wrote:

hey Cos - mine says the same thing

Hmm...

Is it better now?

[Thiryal]

Adding some information: I saw the exact same situation with PF #7 shipped and next being PF #9, three days ago. The day after that, I got the email that PF #8 was shipping, and then the shipping confirmation. The subscriptions page now shows the most recent shipment as being #8, and the next being #9. So I would suspect that it's an issue when the orders are queued, the subscription page removes #8 from next to ship, but it's not added to the previous until it actually ships.

In short: Give it a few days and then worry. :)

[Cosmo]

Thiryal wrote:

Adding some information: I saw the exact same situation with PF #7 shipped and next being PF #9, three days ago. The day after that, I got the email that PF #8 was shipping, and then the shipping confirmation. The subscriptions page now shows the most recent shipment as being #8, and the next being #9. So I would suspect that it's an issue when the orders are queued, the subscription page removes #8 from next to ship, but it's not added to the previous until it actually ships.

In short: Give it a few days and then worry. :)

That, too.

Of course, these guys both actually had a problem with their orders, which I think I have fixed. But your advice is perfect for the vast majority of people in this situation. :)

[Cpt_kirstov]

Cosmo wrote:

Cpt_kirstov wrote:

hey Cos - mine says the same thing

Hmm...

Is it better now?

yup all better! may I ask what our problem was?

[Randall Trussell]

Cosmo wrote:

Thiryal wrote:

Adding some information: I saw the exact same situation with PF #7 shipped and next being PF #9, three days ago. The day after that, I got the email that PF #8 was shipping, and then the shipping confirmation. The subscriptions page now shows the most recent shipment as being #8, and the next being #9. So I would suspect that it's an issue when the orders are queued, the subscription page removes #8 from next to ship, but it's not added to the previous until it actually ships.

In short: Give it a few days and then worry. :)

That, too.

Of course, these guys both actually had a problem with their orders, which I think I have fixed. But your advice is perfect for the vast majority of people in this situation. :)

I don't seem to have a PF8 either - I just got PF9 (PDF, physical copy is in the mail) but still no PF8. Thanks.

[Cpt_kirstov]

Randall Trussell wrote:

I don't seem to have a PF8 either - I just got PF9 (PDF, physical copy is in the mail) but still no PF8. Thanks.

are you sure you have your numbers right? PF8 is the one currently shipping - we just had it disappear from our sidecarts and didn't see an email saying that it was shipping for over a day

[Corey Young]

Randall Trussell wrote:

I don't seem to have a PF8 either - I just got PF9 (PDF, physical copy is in the mail) but still no PF8. Thanks.

Actually, it was Pathfinder #8 that shipped to you. Looks like you're all set to receive the next volume with no troubles!

[Randall Trussell]

Corey Young wrote:

Randall Trussell wrote:

I don't seem to have a PF8 either - I just got PF9 (PDF, physical copy is in the mail) but still no PF8. Thanks.

Actually, it was Pathfinder #8 that shipped to you. Looks like you're all set to receive the next volume with no troubles!

Sorry, got numbers wrong. I am missing PF7, the first of the Crimson Throne ones. It says on my subscription page that it is pending a physical copy. But I got PF8. Thanks.

[Corey Young]

Randall Trussell wrote:

Corey Young wrote:

Randall Trussell wrote:

I don't seem to have a PF8 either - I just got PF9 (PDF, physical copy is in the mail) but still no PF8. Thanks.

Actually, it was Pathfinder #8 that shipped to you. Looks like you're all set to receive the next volume with no troubles!

Sorry, got numbers wrong. I am missing PF7, the first of the Crimson Throne ones. It says on my subscription page that it is pending a physical copy. But I got PF8. Thanks.

No problem! It looks like your Volume #7 was being held up by the Second Darkness Companion somehow. I have fixed this, and it should now ship as soon as possible!

[Randall Trussell]

Corey Young wrote:

Randall Trussell wrote:

Corey Young wrote:

Randall Trussell wrote:

I don't seem to have a PF8 either - I just got PF9 (PDF, physical copy is in the mail) but still no PF8. Thanks.

Actually, it was Pathfinder #8 that shipped to you. Looks like you're all set to receive the next volume with no troubles!

Sorry, got numbers wrong. I am missing PF7, the first of the Crimson Throne ones. It says on my subscription page that it is pending a physical copy. But I got PF8. Thanks.

No problem! It looks like your Volume #7 was being held up by the Second Darkness Companion somehow. I have fixed this, and it should now ship as soon as possible!

Excellent, thank you.