May I get a status on this order, I would appreciate a lot!
Thanks!
Director of Sales
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May I get a status on this order, I would appreciate a lot!
Thanks!
Karloch,
Unfortunately it appears that one of the items on your order, that particular Chessex Mat, is no longer available. In order to get your order out to you, we will need to either replace that mat with one that is available or cancel the item altogether.
I apologize for the inconvenience and if you have any further questions, please let me know.
Thanks,
cos
May I get a status on this order, I would appreciate a lot!
Thanks!
Karloch,
Unfortunately it appears that one of the items on your order, that particular Chessex Mat, is no longer available. In order to get your order out to you, we will need to either replace that mat with one that is available or cancel the item altogether.
I apologize for the inconvenience and if you have any further questions, please let me know.
Thanks,
cos
Hi,
Well, I'm disappointed to learn this item is not available (while it was when I order it else I wouldn't have been able to complete the order), since the price for an "regular" Chessex is almost the triple compare to an irregular one.
I'll go with the "Double-Sided Megamat with 1" Squares and 1" Hexes" at 35.98$ (Ouch!).
Could you confirm that the order is now OK and, eventually, ready to ship?
Thank you,
Hi,
Well, I'm disappointed to learn this item is not available (while it was when I order it else I wouldn't have been able to complete the order), since the price for an "regular" Chessex is almost the triple compare to an irregular one.
I'll go with the "Double-Sided Megamat with 1" Squares and 1" Hexes" at 35.98$ (Ouch!).
Could you confirm that the order is now OK and, eventually, ready to ship?
Thank you,
Hi Karloch,
No problem! I have replaced the mat, and your order is now all set. It is in line to ship, and will leave our warehouse as soon as it is able.
I also made sure to send you a new confirmation email with the updated totals.