Double ordered PDFs


Customer Service


I recently chose my back issues for the transition. I personalized them, downloaded them to a separate temporary file on my desktop to peruse a later time. Then I started un-zipping the files and moving them to their lovely new home, only to find that I had already had a copy of Dragon 285 and 290 downloaded back in October 2006. Is there anyway for you to help me retrieve the credit for those two and maybe select two others that I left behind?

I'd appreciate it a heck of a lot.

Thanks,

Loja

Paizo Employee Senior Software Developer

Moved thread to customer service forum.


Loja Windcutter wrote:

I recently chose my back issues for the transition. I personalized them, downloaded them to a separate temporary file on my desktop to peruse a later time. Then I started un-zipping the files and moving them to their lovely new home, only to find that I had already had a copy of Dragon 285 and 290 downloaded back in October 2006. Is there anyway for you to help me retrieve the credit for those two and maybe select two others that I left behind?

I'd appreciate it a heck of a lot.

Thanks,

Loja

All I need are the 2 PDFs that you want instead of the PDFs you already have!


How about Dragon 291 and 295? Those look spiffy.


Loja Windcutter wrote:
How about Dragon 291 and 295? Those look spiffy.

Done! You should receive a confirmation email soon.


Apparently dragon 291 looks so spiffy, I wanted it twice also. I see on my order history that it was part of my original order. Really wish I'd remembered it the first go-round. <blushes sheepishly>

Really sorry for that mix-up. Can I get Dungeon 110 PDF instead?

I feel like such a doofus...

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