Hello. I made this order on May 18th, and had parts of it be shipped separately. While most of it's gotten to me just fine, two products have not. The first is a preorder of Order of the Stick: Start of Darkness. GiantITP says it got its first copies on the 23rd of June, so I thought you might have it by now. If not, okay.
Secondly, I back ordered a GameMastery Combat Pad. Looking at the UPS Tracking, it appears to have been delivered on May 22nd, which means that it's been lost or in transit for five weeks now. What's up with that?
Thank you for your help.
Director of Sales
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Hello. I made this order on May 18th, and had parts of it be shipped separately. While most of it's gotten to me just fine, two products have not. The first is a preorder of Order of the Stick: Start of Darkness. GiantITP says it got its first copies on the 23rd of June, so I thought you might have it by now. If not, okay.
Secondly, I back ordered a GameMastery Combat Pad. Looking at the UPS Tracking, it appears to have been delivered on May 22nd, which means that it's been lost or in transit for five weeks now. What's up with that?
Thank you for your help.
Neither the Order of the Stick: Start of Darkness nor the GameMastery Combat Pad have shipped out to you yet because the OotS book is still a preorder and the Combat Pad is still on backorder. However, we expect both to be coming into our warehouse soon and you should be receiving your shipping confirmation email sometime in the coming weeks.
For more information on the status of the OotS book, I'll direct you to this thread.
Thanks,
cos
I see. Thank you.