Two questions I haven't seen addressed + one for me


Customer Service


i tried to post in another thread but i guess its hard see us avatarless bodies just floating around. anyway, one - has paizo considered a "free copy" voucher to be mailed so i can just pick my copy up at borders and keep my $4 credit to put toward other pathfinders and two - i cant figure out how to redeem my dragon and dungeon sub credits so im not sure. is the 30% off month to month the same for people redeeming credits and everyone else or does one come out ahead of the other? finally i just got a one year subscription to dungeon and havnt even acctually received an issue yet. can i just opt out of the last few to apply all that toward pathfinder (i also got a year to dungeon to continue my 5 yr streak but want to keep getting those)?

Paizo Employee Senior Software Developer

C. Travis Harris wrote:
i tried to post in another thread but i guess its hard see us avatarless bodies just floating around. anyway, one - has paizo considered a "free copy" voucher to be mailed so i can just pick my copy up at borders and keep my $4 credit to put toward other pathfinders

Hmmm. I don't know if we've discussed anything like that, but my guess is that would dramatically complicate our distribution system.

C. Travis Harris wrote:


and two - i cant figure out how to redeem my dragon and dungeon sub credits so im not sure. is the 30% off month to month the same for people redeeming credits and everyone else or does one come out ahead of the other?

See the Transition page. It should show you all your options.

C. Travis Harris wrote:
finally i just got a one year subscription to dungeon and havnt even acctually received an issue yet. can i just opt out of the last few to apply all that toward pathfinder (i also got a year to dungeon to continue my 5 yr streak but want to keep getting those)?
Contact customer.service@paizo.com, but I'm pretty sure our policy is that only post-final Dragon and Dungeon are eligible for conversion to Pathfinder volumes.


acctually the transition page is entirely helpless or im missing some text or button. how do i subscribe using credits for my mags it only gives me an option to pay with credit card. is there a promo code or something i need to know about? is it automatic? if so i was thinking about getting the month-to-month and just buying it out right since im getting the same 30% as everyone else and then taking my 120% store credit. but it wont let me get my store credit yet? could someone please clarify the process? (and if all works out well then yay, my soul has an avatar body)


::kicks the dirt with his still bodyless soul:: dangit

Paizo Employee Director of Sales

C. Travis Harris wrote:
acctually the transition page is entirely helpless or im missing some text or button. how do i subscribe using credits for my mags it only gives me an option to pay with credit card. is there a promo code or something i need to know about? is it automatic? if so i was thinking about getting the month-to-month and just buying it out right since im getting the same 30% as everyone else and then taking my 120% store credit. but it wont let me get my store credit yet? could someone please clarify the process? (and if all works out well then yay, my soul has an avatar body)

Travis,

You can roll your remaining issues from your subscriptions over into free copies of Pathfinder (looks like you can get the first four volumes for free). Beyond that, if you want to become a Charter Subscriber we need to get a credit card as a payment method for your month to month subscription, which will commence after your final free volume.

Alternatively, you can convert your issues to store credit, and set up your month to month subscription separately. WE will still need a credit card as a payment method because you will not be able to use store credit to pay for your subscription, but there are PLENTY of other things for which you can use the credit.

If you are still having trouble navigating the Transition page, you can always email me at customer.service@paizo.com or call me at the phone number at the bottom of this page. I can certainly answer any further questions or set you up with any decision you make.

Thanks!
cos

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