Order # 920800

[Obfuscated]

I just received my order today, and one corner of the box was pretty badly damaged. Opening up the shipment I found my highly anticipated books:

Pathfinder Chronicles: Classic Monsters Revisited (OGL)
Pathfinder #8—Curse of the Crimson Throne Chapter 2: "Seven Days to the Grave" (OGL)
GameMastery Module W2: River into Darkness (OGL)
GameMastery Module D3: The Demon Within (OGL)

All of which had some corner damage. 3 of the books have damage to the bottom right corners, which can be flattened with any of the hundreds of other RPG books I have around. Unfortunately my copy of Classic Monsters Revisited was flipped over in the stack of books and has damage to the upper spine. Not something that I'm really able to work with.

Honestly this is the first time I haven't been completely pleased with my shipment. Is there any way I can trade in my copy of Classic Monsters Revisited for a (hopefully) undamaged one?

Thanks

-Robert

[Cosmo]

Obfuscated wrote:

I just received my order today, and one corner of the box was pretty badly damaged. Opening up the shipment I found my highly anticipated books:

Pathfinder Chronicles: Classic Monsters Revisited (OGL)
Pathfinder #8—Curse of the Crimson Throne Chapter 2: "Seven Days to the Grave" (OGL)
GameMastery Module W2: River into Darkness (OGL)
GameMastery Module D3: The Demon Within (OGL)

All of which had some corner damage. 3 of the books have damage to the bottom right corners, which can be flattened with any of the hundreds of other RPG books I have around. Unfortunately my copy of Classic Monsters Revisited was flipped over in the stack of books and has damage to the upper spine. Not something that I'm really able to work with.

Honestly this is the first time I haven't been completely pleased with my shipment. Is there any way I can trade in my copy of Classic Monsters Revisited for a (hopefully) undamaged one?

Thanks

-Robert

Thankfully you shipped via UPS, so the package is guaranteed. A UPS representative should be contacting you soon to pickup the damaged items, and I will get replacements for all of the damaged books out to you as soon as possible.

Thanks,
cos

[Obfuscated]

Cosmo wrote:

Thankfully you shipped via UPS, so the package is guaranteed. A UPS representative should be contacting you soon to pickup the damaged items, and I will get replacements for all of the damaged books out to you as soon as possible.

Thanks,
cos

Emphasis (bold) mine.

For some reason the UPS tracking site lists them as unable to reach me, which probably means they were too lazy to try, as I have received at least 3 UPS shipments from them since they were supposed to contact me.

I've received the replacement shipment already, and the books were in perfect condition this time. Thanks, Cosmo.

What would you guys like me to do with the damaged books now?

[Cosmo]

Please feel free to keep the damaged books. Perhaps they can be your loner copies. ;)

Thanks,
cos