No Dragon issue #348...


Customer Service

Dark Archive

Hey cos.
I'm sure you must be sick of me by now, but my Dragon 348 was supposed to have shipped on the 29th of August and I still have not received it.
If a replacement is sent and I get both I will definitely send one back.
Thanks.

Paizo Employee Director of Sales

Koriatsar wrote:

Hey cos.

I'm sure you must be sick of me by now, but my Dragon 348 was supposed to have shipped on the 29th of August and I still have not received it.
If a replacement is sent and I get both I will definitely send one back.
Thanks.

I'll get a replacement shipped out to you.

However, if you have another issue go missing, we'll need to take another look at your subscription. Based on the number of replacements you have had to get (for both magazines), there must be some problem with delivery to your address.

Therefore instead of sending more replacements in the future, we'll need to either change the address we're shipping your subscriptions to or cancel your subscription and refund the remainder.

Hopefully, though, this will be the end of your troubles and we won't need to resort to such measures.

: )

Thanks!
cos

Dark Archive

Cosmo wrote:


I'll get a replacement shipped out to you.

However, if you have another issue go missing, we'll need to take another look at your subscription. Based on the number of replacements you have had to get (for both magazines), there must be some problem with delivery to your address.

Therefore instead of sending more replacements in the future, we'll need to either change the address we're shipping your subscriptions to or cancel your subscription and refund the remainder.

Hopefully, though, this will be the end of your troubles and we won't need to resort to such measures.

: )

Thanks!
cos

I can totally understand. I certainly hope things don't have to come to that. It's frustrating me to no end to see the issues talked about on the boards without being able to see it myself.

If there were some problem with my delivery how would I go about finding out? I've received all of my replacements.
I hate to be such a pain in the As$ to you and the fine staff at paizo.

Dark Archive

My subscriptions to both magazines will soon be up and while I definitely want to renew my dungeon subscription, I am considering letting my sub to dragon go simply because of the headaches caused with not getting it(/them).

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