haven't received dragon 348

[Burt the Ogre]

I haven't received this issue yet. I know you guys have said to give it until the end of this week because of the holiday, and then there was the incident with the mail truck, but here we are 17 days after it shipped and nothing yet. Thanks for the help!

[Cosmo]

Burt the Ogre wrote:

I haven't received this issue yet. I know you guys have said to give it until the end of this week because of the holiday, and then there was the incident with the mail truck, but here we are 17 days after it shipped and nothing yet. Thanks for the help!

Actually, the mail truck incident and "end of this week" estimate both referred to Dungeon issue #139, which was to have gone out to subscribers on 8/22, or a week before Dragon #348.

Dragon #348 went out on 8/29, so under normal circumstances we would start assuming that issues that hadn't arrived by this time are lost. However, due to the postal holiday, we need to give it an extra week.

Furthermore, we just received indication that Dungeon #139 went out a week late, so all of those previous estimates need to be extended.

Therefore, if you have not received your copy of Dragon #348 or Dungeon #139 by Friday, September 22, let me know and we can get you a replacement at that time.

Thanks for your patience. Rest assured that, while it may be delayed you will get your issue.

Thanks
cos

[Burt the Ogre]

Cosmo wrote:

Burt the Ogre wrote:

I haven't received this issue yet. I know you guys have said to give it until the end of this week because of the holiday, and then there was the incident with the mail truck, but here we are 17 days after it shipped and nothing yet. Thanks for the help!

Actually, the mail truck incident and "end of this week" estimate both referred to Dungeon issue #139, which was to have gone out to subscribers on 8/22, or a week before Dragon #348.

Dragon #348 went out on 8/29, so under normal circumstances we would start assuming that issues that hadn't arrived by this time are lost. However, due to the postal holiday, we need to give it an extra week.

Furthermore, we just received indication that Dungeon #139 went out a week late, so all of those previous estimates need to be extended.

Therefore, if you have not received your copy of Dragon #348 or Dungeon #139 by Friday, September 22, let me know and we can get you a replacement at that time.

Thanks for your patience. Rest assured that, while it may be delayed you will get your issue.

Thanks
cos

Cool, sounds good. Thanks for the quick reply.

[Kamelion]

Just to note that Dragon 348 hasn't arrived in UK yet either. From the above posts, however, it seems like this might not yet be a real problem. If there's still nothing by the end of next week I'll report back :-) Many thanks!