johnnype |
I'm a subscriber and as of last night have yet to receive issue # 339 of Dragon Magazine. Am I the only one. It's the issue with the planescape cover. It's been available at my local game store for some time now so I'm starting to worry. Who can I contact about this? Should I just go out and buy a copy just in case?
Thanks.
Thargos |
I'm a subscriber and as of last night have yet to receive issue # 339 of Dragon Magazine. Am I the only one. It's the issue with the planescape cover. It's been available at my local game store for some time now so I'm starting to worry. Who can I contact about this? Should I just go out and buy a copy just in case?
Thanks.
try calling customer service, the number is in each magazine. they have always gotten issues to me when they did not come in the mail
Samael |
I recently had a streak where two Dragon's and a Dungeon never showed up. I wrote an email to Customer Service asking what was up, and they informed me that the Dragon's had come back undeliverable!! Undeliverable to the PO Box that I have had for about six years and had previously received several years worth of subscriptions! With no prior problems, I must add.
Well, Customer Sevice was fantastic to deal with. They responded within a few hours and sent me replacement copies of all the missing mags. I have since received new issues as before, so I don't know what was up with the USPS.
Paizo's CS has just been fantastic. They really know what the term "service" means.