|Francis Kavanagh Goblin Squad Member|
Hi, I have contacted Paizo customer support three times with no response. Could anyone please find out what is going on and why they will not respond to my multiple emails? I have only received one set of metal/plastic minis, I backed at the crowdforger buddy level to get two when will the second set be sent out? I only ever gave one address and indicated I wanted all rewards sent there. The dungeon, maps, novel and one set of minis arrived and are really cool, I just want to get the rest so that I have plenty of each figure for running encounters in the dungeon and since I backed more generously in order to get them.
When I originally emailed Paizo I didn't realise it wouldn't show up as from the same email I used for the Kickstarter and Paizo, I have corrected this in my third email but still no response. Please take a look at my account and order 3147754. You will see it says It contains 3x Pathfinder Miniatures—Goblinworks Kickstarter Combo Pack: Baron Tervin Blackshield & Murgmo and 2x Pathfinder Battles: Emerald Spire Full Set. I opened the boxes for that order when I received them and they only contained one of each miniature set rather than three and two respectively (the novel, book, cards and flip-mats were all there however).