I have a complicated problem with order # 3185149. I have been busy with work lately and didn’t notice until today that this was getting to be late. After checking the tracking information on it I learned that it’s listed as delivered on August 20, except that just isn’t the case. I’m 99.9% sure I never got it.
After going down to the local post office this morning, and speaking with the lady that works in the office she did indeed remember the package being there, and even remembers it being put out for delivery. The best guess about what happened is the new women that took over recently and started delivery packages misdelivered it. While the time listed as delivered isn’t impossibly at time that I could receive it the fact that it’s a time that’s almost always well before I get my mail would add to this.
Also, due to the circumstances, while the chance it was stolen from my place isn’t zero it’s very extremely unlikely. By best hope now is that it was somehow listed as delivered, but is still floating around out there in postal service la la land even thought it got as far as it did, which isn’t likely. I would hope that if a neighbor out there got the package by accident they would be a good enough neighbor to, if not deliver the package themselves, at least take it back to the post office and tell them they sent it to the wrong place, but after a couple of days I think the chances of that happening are also slim.
I’ve resigned myself to it being a loss at this point. What’s Paizo’s policy on this? I can hardly think you’re at fault considering as far as it got, but I never received your shipment. Is this a situation where I have to eat the loss, or is getting a replacement for the non-pdfs in this order a possibility?
