Hi, I received a gift certificate gift last night and it doesn't show up on my account. From reading the boards, this looks like an ongoing issue. Can you please add it to my account? Also, I have a pending subscription order, would it be possible to add use the gift certificate for that? Thanks,
P.S. I forwarded the email I received as well to the customer service email.
I realize you are still backed up from the GGS and I've sent a couple of emails on this subject that haven't been responded to, so I'm posting here to make sure this doesn't get lost in the shuffle. The Gamemaster Figure Flight Stands I received with this order were broken in the package. I was hoping to get a replacement set sent out with my pending order #2926451. Also, on a minor note, the Legacy of Fire bundle is still showing as pending from this order. I've already received the individual books, so I thought you might want to cancel it. Thank you,
I sent an email regarding this on Sunday and I'm posting here in case that got lost. Instead of receiving my order, I got order #2892061 for a different customer. The box was addressed to me and the shipping breakdown was for hat I ordered, but the product and invoice inside the box where for the other customer/order. Please let me know when a replacement order will be shipped out and how I can go about returning the product I received. Thank you,
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