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Hi Cosmo and all the customer service imps. Hope you're all having a lovely lead up to the holiday season?
Holidays approaching have reminded me that there's a very good chance no-one will be at the address I normally get my subscriptions shipped to at the time Order 1314193 is likely to arrive. I've changed my shipping address for this order (it should now be set to an address at Leichhardt rather than the usual one at Ultimo) - will this stuff things up too badly at this stage, given that I got the email yesterday saying that the order is about to ship?
Let me know if there's any problem,
cheers,
Moth
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Uh ... I think there is a problem. When I changed shipping address it seemed to suddenly charge me for the Bestiary (which I have already paid for - it should have shipped with last order but didn't, so you were throwing it in with this one instead...)
Can you have a look-see at that one for me?
Thanks
Moth
Director of Sales
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You successfully changed the address for this order. It is properly set to go to the Leichhardt address.
Unfortunately, this caused a recalculation of the price and reset your replacement to charge. I have fixed this and we will be looking into the error to avoid having this happen in the future.
Thanks,
cos