TheDarkMantle |
I subscribed for the Pathfinder Rulebook sub. My first book should have been Monster Core, but it still hasn't shipped.
I emailed support and got an auto reply and nothing since. Is this really the only way to try to find out what's happening with my order?
I can't even access the PDF or apply my discount on Demiplane yet. It might not be so bad if I could at least access the PDF but it won't let me until it ships.
H2Osw |
Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber
It is potentially a coincidence but I had an email out for over 2 weeks with no reply. I contacted through the customer support portal and it was resolved that day.
Try filling a ticket here: https://support.paizo.com/support/home
Best of luck.