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Humble Bundle FAQ:
Q: Does the cost of the Humble Bundle cover shipping charges for physical products?
A: No, your Humble Bundle cost DOES NOT include shipping fees for the physical book, which will be calculated when you redeem your code on Paizo.com.
Estimated Domestic shipping: $11-17
Estimated International shipping: $30-45
*Shipping and handling ranges provided are estimates based on the average costs to a variety of regions. Shipping and handling costs for some locations may be outside the estimated range.
Q: What about taxes or customs fees?
A: You may be responsible for additional import costs, customs fees, or taxes, depending on your location. Some locations may have VAT or sales tax calculated and applied along with shipping & handling through paizo.com, while others may have to work with their local post office to remit payment.
Q: What physical products are included in this Humble Bundle?
A: The physical item in this Humble Bundle is Pathfinder Guns & Gears
Q: Who do I contact about a return/refund?
A: Refunds are done through and at the discretion of Humble Bundle. More information regarding Humble Bundle returns/refunds can be found here.
Q: I'm a subscriber and would like to have my book shipped with my next subscription order to save on shipping, can I do that?
A: Unfortunately, no. These are packaged and shipped separate from subscriptions and regular orders.
Q: How much of my purchase goes to charity?
A: By default, 5% of your contribution is given to charity, but you can adjust that percentage by clicking the line that says, "Choose where your money goes". You'll be given sliders that allows you to allocate how your donation is divided up. More information is detailed on Humble Bundle here.
Q: I never received my Foundry codes. What can I do?
A: Return to your Humble Bundle account page and refresh your downloads. You'll see the codes show up in there. Redeem those codes on Foundry using the link at the bottom of the code.
Q: My code isn't working!
A: If you receive an error message about your code being invalid, please email customer service at customer.service@paizo.com and include your Humble Bundle code, as well as your order number (if applicable).
Q: Does my HB code expire? A: Yes. This code will be good through October 21, 2024.
Q: How do I redeem my Humble Bundle codes for Paizo products?
A: See below.
Humble Bundle: How to Redeem Codes
1. Sign in to your Paizo.com account (if you’d don’t have an account, you can set up a free one by clicking ‘Sign In’ in the top-right corner).
2. Go to your Account Page and scroll down to the ‘Partner Redemptions’ section and click the ‘Redeem Codes’ button. Alternatively, you can click here.
3. Enter the 16-digit alphanumeric code key in the box and click ‘Redeem’.
4a. Digital products are redeemed immediately and can be downloaded from your Digital Content on Paizo.com here.
4b. Physical products will prompt you to input a shipping address and payment method (to pay the cost of shipping). If you run into problems during this step, please contact Paizo Customer Service at customer.service@paizo.com.
