I have sent several CS inquires per e-mail (Tickets 153785, 156739 and 157104) and am waiting for replies for between 2 and 8 weeks. My subscription cancellation was done timely, which I appreciate.
If there is a backlog that CS has to work through and response times are affected, I would appreciate a thread like we've had previously about the size of the backlog/expected response times. Generally I would appreciate open communication if there are waiting times involved, in any form, really.
Thank you for your hard work.