Demand for complete refunds of all PDF products.


Customer Service


Dear Paizo: I bought into the Pathfinder 2E system due to lore and backstory, actually having a well balanced system was a bonus. The lore that brought me here, the lore that then defined my entire homebrewed (from your sources) campaign is now being retconned out of existence with no consumer feedback because one person disliked one aspect of the game.

My 10yo daughter's first ever pen and paper character is in your game. You took away her entire backstory, and that of her mother's character in one fell swoop. Items, feats, archetypes and story elements crucial to the nature of the campaign are now non-existent, with no story/lore justification, just the worst retcon ever kneejerked by anyone remotely art-adjacent. So, having robbed my family of a year of campaigning (Only to level ten, because 10yo attention span), the ability to engage in a rich world and discover the long lasting and profound effects slavery can and always does have, and the difficulties and sacrifices one must make in order to both end the abhorrent practice and ameliorate it's long lasting effects, I would like my money back. As I'll no longer have access to products I already bought from you, this is theft and breach of contract, so be the noble folk you claim to be by eradicating both slavery *and* my family's financial contribution to your evil links to slavery and just call that part of the total cost of the noble endeavor to shield the world from the evils of a practice that, while it may well continue to literally millions on this planet as we speak, is forever nobly expunged from some books about hobgoblins and unicorns.

Cheers,
Jacob Shaftoe.

P.S: Just google the ACCC (Australian hits would work fine) and work out the cost of that legal battle, then just refund the original PDF purchases and we'll go our separate ways.

Customer Service Representative

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JacobShaftoe wrote:

Dear Paizo: I bought into the Pathfinder 2E system due to lore and backstory, actually having a well balanced system was a bonus. The lore that brought me here, the lore that then defined my entire homebrewed (from your sources) campaign is now being retconned out of existence with no consumer feedback because one person disliked one aspect of the game.

My 10yo daughter's first ever pen and paper character is in your game. You took away her entire backstory, and that of her mother's character in one fell swoop. Items, feats, archetypes and story elements crucial to the nature of the campaign are now non-existent, with no story/lore justification, just the worst retcon ever kneejerked by anyone remotely art-adjacent. So, having robbed my family of a year of campaigning (Only to level ten, because 10yo attention span), the ability to engage in a rich world and discover the long lasting and profound effects slavery can and always does have, and the difficulties and sacrifices one must make in order to both end the abhorrent practice and ameliorate it's long lasting effects, I would like my money back. As I'll no longer have access to products I already bought from you, this is theft and breach of contract, so be the noble folk you claim to be by eradicating both slavery *and* my family's financial contribution to your evil links to slavery and just call that part of the total cost of the noble endeavor to shield the world from the evils of a practice that, while it may well continue to literally millions on this planet as we speak, is forever nobly expunged from some books about hobgoblins and unicorns.

Cheers,
Jacob Shaftoe.

P.S: Just google the ACCC (Australian hits would work fine) and work out the cost of that legal battle, then just refund the original PDF purchases and we'll go our separate ways.

Hi,

As GM and storyteller, you are welcome to pursue any storylines at your gaming table. The books published by Paizo are a framework to help with the story. If you choose not to incorporate recent changes, that is a personal preference.

Once a pdf is downloaded from the Paizo system, it is a purchased product and not refundable.

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