Order # 23259939 need help


Customer Service


Pathfinder Adventure Path, Rulebook, Starfinder Roleplaying Game Subscriber

Greetings Paizo customer service team.

After a couple years away from gaming in general, I've found myself getting back into Pathfinder 2e and subscribing to the Adventure Paths once again.

I was all prepared to update things (card to use, new address etc) and I forgot to update my payment method before completing my subscription order. :P

(guess I was excited to be a subscriber again).

I'd like to start my AP subscription with Strength of Thousands part 5 of 6 (can't remember the AP number) but it's stuck in my side-cart right now.

I've since entered my new payment method (hopefully it saved) as well as marked to remove the old/expired payment method.

If I could get a little help getting things situated I'd really appreciate it.

Thanks in advance,

Dean; The_Minstrel_Wyrm

Customer Service Representative

The_Minstrel_Wyrm wrote:

Greetings Paizo customer service team.

After a couple years away from gaming in general, I've found myself getting back into Pathfinder 2e and subscribing to the Adventure Paths once again.

I was all prepared to update things (card to use, new address etc) and I forgot to update my payment method before completing my subscription order. :P

(guess I was excited to be a subscriber again).

I'd like to start my AP subscription with Strength of Thousands part 5 of 6 (can't remember the AP number) but it's stuck in my side-cart right now.

I've since entered my new payment method (hopefully it saved) as well as marked to remove the old/expired payment method.

If I could get a little help getting things situated I'd really appreciate it.

Thanks in advance,

Dean; The_Minstrel_Wyrm

Hi,

Of course! I've finalized the sidecart order for you and you should be receiving an email confirmation for it here shortly. Your payment method should also be updated but please let me know if anything looks incorrect :)


Pathfinder Adventure Path, Rulebook, Starfinder Roleplaying Game Subscriber

Hi Logan,

Yes I did receive a confirmation email, so things do indeed appear to be updated and correct. :)

(But I'll double check just in case).

Kind regards,

Dean; The_Minstrel_Wyrm

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