Stuck in Pending?


Customer Service


Pathfinder Lost Omens Subscriber

I currently seem to have my order for my subscription products stuck in "pending" and have tried to both e-mail and call Paizo with no response. I tried to leave a message for the company but the mailbox was full. Similarly, I sent an e-mail on Monday but still haven't heard anything back.
At this point, the products are now publicly available but my pre-order still has not been processed.


Pathfinder PF Special Edition Subscriber

Join the club bro. I’ve been pending since 23 Sept. I sent an email last week and got a response today saying “ we are hoping to finish getting them all out by the end of the week.”


Whoa, this is a pretty popular club. September 23 for me as well.


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Pathfinder Lost Omens, Pathfinder Accessories, Rulebook Subscriber

I was just about to contact customer service regarding this.

I'm in the same boat. Same Sept 23rd date, too. Hopefully we'll see the orders sent out soon.


Pathfinder Adventure, Lost Omens, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber

For what it is worth, I am also at pending with a Sept. 23rd date on my order. I also have no Payment processed on my order, not sure if this is the case for anyone else as well.

Given the update Tonya posted yesterday, it seems there might be a 50/50 chance to be in today's batch. That assuming all other factors being equal, of course.


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Pathfinder Lost Omens Subscriber
Nighthorror888 wrote:
Whoa, this is a pretty popular club. September 23 for me as well.

Same here--I just didn't get annoyed by it until this week. Whole point of subscription is to get it before it becomes "street legal" so to speak.

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