I am trying to fix an issue that was made when buying some PDF books. I went to buy the Pathfinders Advanced Race Guide and the Ultimate Wilderness books. Together the price for them ended up being $21.60.
I however accidentally ended up purchasing both PDFs three times each. If you could possibly refund two of the three orders I would greatly appreciate it.
Hi,
I took a look at the order and what you are seeing are authorizations. An authorization is a non-monetary transaction that merely checks with your bank to ensure that the card is valid and has sufficient funds. When this happens your bank puts a temporary hold on the funds, which can look like a pending transaction on your end.
Your card was originally declined because it did not pass the address verification system check. Because the card was declined we cannot finalize those authorizations, but it looks like the payment for the order was later finalized after a few tries. Please let me know if I can assist you further :)