payment declined, trouble making purchase

Customer Service

Pathfinder Rulebook Subscriber

Tried to purchase the PDF for the first Age of Ashes book, but my payment was declined for some reason. Whenever I tried to confirm the order, it indicated that it was loading, but then didn't go through, and I didn't even get an error message to let me know what was wrong.
Apparently it was declined, but I have no idea why that would be. Any idea why this is happening and how to fix it?

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