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Howdy!
I just noticed that as a Paizo Advantage (Tier 2) subscriber that I was entitled to a free SFS subscription (I already had a PFS subscription). So I just added that, but it looks like I got charged for the scenarios. (Which, to be fair -- it totally told me it was going to do.)
Could you please make sure that it's set so I don't get charged for the scenarios in the future? Thanks much!
Customer Service Representative
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Hi! Oh yeah, it definitely should have been complimentary. I changed the status of the sub so future releases shouldn't charge you anything (if it does because it decided to get stuck or something, just let us know). I also refunded you for the two that you paid for, which you should see back on your payment method as soon as it's been fully processed by your bank.
Please let me know if there's anything else I can do for you!