| Joan H. Customer Service Representative |
| 5 people marked this as a favorite. |
The following information, including dates and expected products, is what we currently estimate and may change.
New Physical Product Releases in August
•Paizo Subscription Products•
Pathfinder Products
•Pathfinder Adventure Path: #158: Sixty Feet Under (Agents of Edgewatch 2 of 6)
•Pathfinder Maps: Flip-Mat: Haunted Dungeons Multi-Pack
•Pathfinder Lost Omens: —
•Pathfinder Rulebooks: —
•Pathfinder Special Edition Rulebooks: —
•Pathfinder Adventures: —
•Pathfinder Accessories: —
•Pathfinder Pawns: Bestiary 2 Pawn Collection
•Adventure Card Game: —
•Adventure Card Game Class Decks: —
Starfinder Products
•Starfinder Adventure Path: #31: Waking the Worldseed (Devastation Ark 1 of 3)
•Starfinder Roleplaying Game: —
•Starfinder Accessories: —
•Starfinder Maps: Flip-Tiles: Space Station Emergency Expansion
•Non-subscription Paizo Products•
• —
•Subscription Products by other Publishers•
•Comics: —
•Battles: —
•Miniatures: —
•Non-subscription Products by other Publishers•
• —
•Authorization (Order Spawning) Date: Thursday, August 6 Monday, August 10 Thursday, August 13
•Begin Shipping Estimate: Monday, August 10 Wednesday, August 13 Monday, August 17
•End Shipping Estimate: Friday, August 21 Wednesday, August 26 Monday, August 31
•Street Date for Paizo Products: Wednesday, August 26
Order advice:
↬If you need to make changes to the subscription details after the auth/order creation date, double check the changes applied to both the pending order and the subscription.
↬ If you have a licensed subscription you can choose to have it shipped as soon as possible, or with your monthly subscription shipment. This setting is available on a per subscription basis on your My Subscription page.
↬If you have questions about your individual order or subscriptions, please start a new thread.
| Yoshua |
| 1 person marked this as a favorite. |
I don't know why that would make a difference. I'm pretty sure the two programs are mutually independent.
Many things could make a difference. For example if someone on the back end thought
'hey we can save money by combining orders'
or
'hey we need to manually push orders to get them out'
or
'hey we need to announce what the issue is and whether or not it will also affect august orders'
Those are 3 just off the top of my head that would make it interesting. But agree fully that they should be completely separate. Which leaves something else that would make it interesting to me.
If my August order ships before my July order lol
| TheVipper |
That would be wonderful... my Agents of Edgewatch is still sitting in the sidecart, can't find any buttons to say ship it now and all lines of communication seem to be potentially months from getting an answer, even if it is something as simple as someone from Paizo needs to click a button to move things along.
The PDF would be nice so I can start to prep for games. I understand the danger in getting PDFs early and people who will abuse that to get free PDFs and cancel subscriptions. I also believe the vast majority of people right now just want to know what is happening, and when orders will be filled.
| Joan H. Customer Service Representative |
| 3 people marked this as a favorite. |
Update: With the July shipment window extending into August, we are delaying order creation for August to give the Warehouse and Customer Service some time to prepare for August shipments.
We now expect to run the order creation auth on Monday August 10, which also means we should begin shipping on Wednesday August 13. Given the light load this month, we still expect to wrap up shipping by Friday August 21.
| Ed Reppert |
| 1 person marked this as a favorite. |
Ed Reppert wrote:I don't know why that would make a difference. I'm pretty sure the two programs are mutually independent.Many things could make a difference. For example if someone on the back end thought
'hey we can save money by combining orders'
or
'hey we need to manually push orders to get them out'
or
'hey we need to announce what the issue is and whether or not it will also affect august orders'Those are 3 just off the top of my head that would make it interesting. But agree fully that they should be completely separate. Which leaves something else that would make it interesting to me.
If my August order ships before my July order lol
I think some of your examples are flawed, but okay.
That last problem I don't need to worry about: my July shipment arrived about 15 minutes ago.
APG, check. PF AP, check, SF AP check, SF pocket, check CRB, SF Starship Operations Manual, check, PF adventure, check, PF adventure flip mat, check, PFLO: Legends, check, PF flip tiles, check, 1.5 quarts of partially crushed styrofoam peanuts, check. Special secret mini gift, nope.
Okay, maybe I just dreamed up that last one. :-)
| Sporkedup |
Update: With the July shipment window extending into August, we are delaying order creation for August to give the Warehouse and Customer Service some time to prepare for August shipments.
We now expect to run the order creation auth on Monday August 10, which also means we should begin shipping on Wednesday August 13. Given the light load this month, we still expect to wrap up shipping by Friday August 21.
Take your time! Enjoy what hopefully is a less stressful month for you folks.
Because my July books just arrived at my door today. The fact that we'll see shipping start up again in a week is pure whiplash!
| Yoshua |
Yoshua wrote:Still?Will be interesting to see if August Authorizations start tomorrow when we still have July shipments pending
Mine just got shipping notice, so hopefully I will have it in hand before Auth's for August hit :D
| Yoshua |
Since the hive mind tends to live here:
I added a 4th subscription to my account. This should allow me to select the Pathfinder Society scenarios.
I know that this doesn't trigger until I get my first Accessories shipment, most likely in September. I assume this means I miss out on August releases, but how does it work?
Do I get an email asking me to make a selection? Is there a selection in my account page when it is triggered?
Thanks in advance hive mind.
| GayBirdGM |
Update: With the July shipment window extending into August, we are delaying order creation for August to give the Warehouse and Customer Service some time to prepare for August shipments.
We now expect to run the order creation auth on Monday August 10, which also means we should begin shipping on Wednesday August 13. Given the light load this month, we still expect to wrap up shipping by Friday August 21.
Aww, when the shipping started the 10th there was a slight chance I'd have my AoE Book 2 PDF on my birthday. :c
Oh well! Still excited to read it. Thank you for the update!
| captain yesterday |
| 1 person marked this as a favorite. |
Since the hive mind tends to live here:
I added a 4th subscription to my account. This should allow me to select the Pathfinder Society scenarios.
I know that this doesn't trigger until I get my first Accessories shipment, most likely in September. I assume this means I miss out on August releases, but how does it work?
Do I get an email asking me to make a selection? Is there a selection in my account page when it is triggered?
Thanks in advance hive mind.
If you go to manage subscriptions and scroll down there will be a place to select either PFS scenarios or SFS scenarios and you can change it yourself from month to month.
| Fumarole |
We now expect to run the order creation auth on Monday August 10, which also means we should begin shipping on Wednesday August 13. Given the light load this month, we still expect to wrap up shipping by Friday August 21.
The 13th is a Thursday. Does shipping start on Wednesday the 12th?
| Terevalis Unctio of House Mysti |
Joan H. wrote:Update: With the July shipment window extending into August, we are delaying order creation for August to give the Warehouse and Customer Service some time to prepare for August shipments.
We now expect to run the order creation auth on Monday August 10, which also means we should begin shipping on Wednesday August 13. Given the light load this month, we still expect to wrap up shipping by Friday August 21.
Aww, when the shipping started the 10th there was a slight chance I'd have my AoE Book 2 PDF on my birthday. :c
Oh well! Still excited to read it. Thank you for the update!
Still waiting?
| GayBirdGM |
GayBirdGM wrote:Still waiting?Joan H. wrote:Update: With the July shipment window extending into August, we are delaying order creation for August to give the Warehouse and Customer Service some time to prepare for August shipments.
We now expect to run the order creation auth on Monday August 10, which also means we should begin shipping on Wednesday August 13. Given the light load this month, we still expect to wrap up shipping by Friday August 21.
Aww, when the shipping started the 10th there was a slight chance I'd have my AoE Book 2 PDF on my birthday. :c
Oh well! Still excited to read it. Thank you for the update!
I got shipping notification for my July order already, but I was hoping to have Agents book 2 PDF as a little birthday gift from me to me. lol
| Steve Geddes |
Most likely - unless they get to your forum posts/emails in the next few days (in which case they may push them out early).
As a general rule, when an active subscription run happens, Paizo's computer will sweep up whatever you have in your sidecart that's ready to go (unless you've specifically set something to ship independently back when you placed a preorder or something).
| David knott 242 |
David knott 242 wrote:I ordered 3 and got 2.Terevalis Unctio of House Mysti wrote:Was it one per APG?I should find out tomorrow (Friday) evening, as I did in fact order two copies.
Sorry for being late getting back to this thread.
I ordered 2 and got 2.
| Joan H. Customer Service Representative |
| 6 people marked this as a favorite. |
Shipping Update:
To give Customer Service some time to get caught up and free up resources to be able to respond quickly to messages regarding August subscription orders, we are pushing the order creation authorization back to Thursday, August 13. We estimate shipping to start on Monday, August 17 and end on Wednesday, August 26 (street date). Thank you for your patience!
lonejedi
|
With the August order spawned... is anyone else seeing items in the store not showing up correctly (or at all), and even “disappearing” from your sidecart (though the item count remains “correct”). The Adv GM Screen (Portrait) and a Flip-Mat Classics for Nov/Dec both went wonky on me...
| David knott 242 |
With the August order spawned... is anyone else seeing items in the store not showing up correctly (or at all), and even “disappearing” from your sidecart (though the item count remains “correct”). The Adv GM Screen (Portrait) and a Flip-Mat Classics for Nov/Dec both went wonky on me...
My sidecart says that it contains 18 items, but only 3 of them are showing up. I suspect that they decided that they were permanently out of the other 15 but something went wrong with the decrementing of the count.
So it appears that my problem is almost the exact reverse of yours.