PFS Scenarios not in digital content - Order # 20114517


Customer Service

The Concordance

Hello,

I received a confirmation that as part of my subscription, I purchased the two new PFS scenarios (1-16 and 1-17). And when I click on them in the store, it says "Note: You purchased this product today. View order."

Yet neither can I find them for download in my digital library, not are they listed as "in your downloads" on the product page itself.

How can I get access to the adventures?


Look at that email again. Is the Status "Pending" or "Complete"?

I'd suspect you got the Pending Order email, and thus don't have access to the PDF's yet.

The Concordance

Franz Lunzer wrote:

Look at that email again. Is the Status "Pending" or "Complete"?

I'd suspect you got the Pending Order email, and thus don't have access to the PDF's yet.

You are correct, thanks. I didn't know that that was a thing. I received another email and am now able to download the PDFs :)

Case closed.

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