Transaction declined, need help!


Customer Service


Pathfinder Adventure Path, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

Ahoy hoy,

Apparently my wife went all crazy shopping this last weekend and I got a transaction declined message this afternoon. I don't suppose you can reverse that charge or do whatever magic it is that you do and then have it set to ship Friday.

Thank you! Stay healthy and safe!!

Edit: I don't think it technically charged my card it just pinged it so I don't think an actual reversal or whatever is needed but if you could please push it back to Friday that would be awesome!


Pathfinder Adventure Path, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

Just cancel the order and my subscriptions please, it seems I've been deemed non essential by my state, so I need to conserve where I can.

Sorry!


Pathfinder Adventure Path, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

On second thought, belay that last order, if you could please get it ready to ship that would be awesome, everything will be good tomorrow.


Pathfinder Adventure Path, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

On third thought, I would definitely like this order to be cancelled immediately and my subscriptions to also be cancelled.

Just can't afford it anymore.


Pathfinder Adventure Path, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

On fourth thought if you could suspend the order (and my subs I guess) and I'll get it as soon as I'm back to work.

Yes, I realize I'm setting the response back, I'm not in any hurry, so whenever you get to it.

Thanks! Stay safe and healthy!

I've been watching old seasons of MasterChef to help alleviate stress, which has been surprisingly effective.


Pathfinder Adventure Path, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

Ahoy hoy,

I have a definitive time for the order as I've finally returned to work.

If you could hold the order until April 23rd (or whenever it's safe for the warehouse to resume shipping) that would be amazing!

If you could leave my subs as they are that would be great!

Stay safe!

Paizo Employee Customer Service Representative

Ahoy Captain!

I've got that order suspended for you until the 23rd of this month. If anything else comes up, just let us know!


Pathfinder Adventure Path, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

Thank you! That's perfect!

It's been a wild month, sorry for my seesawing! Thanks for understanding and thank you for giving me the time to work through it, I appreciate it!

Stay safe and know that we love everything you do!

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