Order 8227431


Customer Service


Hi,

I was charged for this month's Pathfinder Society Scenarios subscription even though I am a superscriber. I had selected the Pathfinder Society Scenarios subscription as my free organized play subscription, so I'm unsure why I was charged.

Thank you for your help!

Customer Service Representative

Hello superhorse,

Your complimentary subscription becomes active when each of your 4 subscriptions has shipped an item. Since your Rulebook subscription won't ship the starting item until it comes out in January, your complimentary subscription won't begin until that item ships. I'm sorry for any confusion! If you need to make any changes to your subscriptions in light of this new information, please let us know. Thank you!


Sam Phelan wrote:

Hello superhorse,

Your complimentary subscription becomes active when each of your 4 subscriptions has shipped an item. Since your Rulebook subscription won't ship the starting item until it comes out in January, your complimentary subscription won't begin until that item ships. I'm sorry for any confusion! If you need to make any changes to your subscriptions in light of this new information, please let us know. Thank you!

Thank you for the clarification! I'm fine paying for PFS scenarios up until then.

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