Charged with preorder cancelled.

Customer Service


I was charged even though my preorder (order 3855605) was cancelled.

The cancelation was done in this post

Was there an error with the cancellation?

Could you send me my money back?

Thanks and regards.

Customer Service Representative

Hello Wexur!

Thank you for your patience. It looks like your order had been cancelled on the 6th of June, but if you are still seeing charges on your account, please give us an email at, and we will investigate further.

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