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I'm not sure if this is a problem that still needs fixing, but I started my subscription back in August, since then I have not had my scenarios in my downloads on the date of release. Each time I have had to contact customer service. I did receive the e-mail notification this time, and it does show up on my subscriptions as pending, but I can see that it has run my card for the subscription, and I was able to purchase and download a book less than a week ago.
I noticed this time I didn't see as many people saying that their downloads are missing. I did see where Katina mentioned that the permissions were going out. I just hope I can get my scenarios, I do love new material.
Hello Mil,
When we ran the authorization yesterday we had some technical issues which we got resolved today. The PDF became available on your account earlier today when that was fixed. So you should see them on you My Downloads page.